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Marketing Consultant V, Broker Content Marketing
Our sales and account management team drives our mission of providing high-quality, affordable health care services to improve the lives of our members and communities. Working for an industry leader in health care, you’ll be provided with the tools to help you grow in your career and make a difference with the work you do each day. We’re pioneering preventive medicine, conducting comprehensive research, and advancing integrated care, and our sales and account management team forges our story and connects us to those we serve.
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Job Type:Standard
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Job Level:Individual Contributor
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Travel:Yes, 10 % of the Time
Success Profile
These are the traits of the most successful members of our sales and account management team.
- Communicator
- Entrepreneurial
- Persuasive
- Strategic
- Mission Driven
- Tenacious
Our Culture
The Sales & Account Management team is filled with goal-oriented self-starters. These positions are fast-paced and performance-based, allowing you to fully utilize your skills and expertise to build a rewarding career. Kaiser Permanente recognizes and rewards team members for their success — leading to a high-performance culture where everyone is motivated and valued.
Hear From Our People
Jonathan
Associate Account Manager II
We have a great group of people who really value the needs and the relationships we have with our customers. Management has done an outstanding job of providing us with space to develop our skills and the resources and tools to be successful.
Danielle
Area Director of Account Management
I work with amazing people. Not only are they talented and focused on excellence, they all share a deep commitment to the organization and our customers. When I joined Kaiser Permanente, I learned that the greatest strength of the organization is its mission – to care for our members and our communities.
Pamela
Senior Executive Account Manager
In my 30 year career, I've spent 18 years with Kaiser Permanente – it's been my very best. KP's mission statement about focusing on the member and communities it serves is real! In addition to my incredible day to day teammates, I have had opportunities interacting with amazing doctors and other staff. There is no better place for me to work hard and have fun.
Marketing Consultant V, Broker Content Marketing
The Marketing Consultant, Broker Engagement is responsible for actively monitoring industry trends and regulatory developments shaping employer-sponsored health care and using those insights to develop content strategies for broker and channel partner events and engagements. This position is part of the Business and Member Marketing team, which is accountable for growth marketing to channel partners and customers that drive new sales, retention and existing account penetration within commercial groups.
This senior individual contributor is primarily responsible for leading and driving the development and execution of integrated marketing communications programs and strategies and leading and conducting complex market data collection and synthesis. This position provides direction to the creative team, manages and drives complex marketing projects, leads the design and implementation of complex marketing strategies, and leads the development and implementation of strategic go-to-market plans.
Essential Responsibilities:
- Practices self-leadership and promotes learning in others by building relationships with cross-functional stakeholders; communicating information and providing advice to drive projects forward; influencing team members within assigned unit; listening and responding to, seeking, and addressing performance feedback; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership and mentoring junior team members; creating and executing plans to capitalize on strengths and develop weaknesses; and adapting to and learning from change, difficulties, and feedback.
- Conducts or oversees business-specific projects by applying deep expertise in subject area; promoting adherence to all procedures and policies; developing work plans to meet business priorities and deadlines; determining and carrying out processes and methodologies; coordinating and delegating resources to accomplish organizational goals; partnering internally and externally to make effective business decisions; solving complex problems; escalating issues or risks as appropriate; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and evaluating recommendations made by others.
- Leads the development and implementation of strategic go-to-market plans by managing relationships with channel partners; assessing and validating channel partner needs and performance on an ongoing basis; investigating audience needs using data-driven learnings to evaluate and identify new multi-channel opportunities; and leading channel marketing programs to drive go-to-market strategies.
- Leads the design and implementation of complex marketing strategies by ensuring strategies support membership growth, retention, and product/service promotion initiatives to meet business goals; developing strategic plan deliverables; verifying brand consistency and brand standard compliance through all marketing channels; conducting and leveraging market research to identify new opportunities and/or validate assumptions; analyzing sales and marketing metrics; creating reports and presenting results; tracking progress to overall enterprise objectives; and driving improvement and optimization efforts toward established goals.
- Manages and drives complex marketing projects by developing and updating project plans; identifying and managing cross-functional stakeholder contacts; assembling teams based on project needs and team member strengths; forecasting and adhering to project budget; evaluating and selecting vendors; defining scope of vendor contracts; managing vendor relationships; and presenting project updates.
- Provides direction to creative team by gathering data, research, and customer input and sign-off to develop an understanding of the work; collaborating with communication and marketing teams; developing and writing complete creative briefs that inform and inspire writers, designers, and other creative professionals; reviewing the completed brief with the customer and relevant stakeholders; and presenting the brief.
- Leads and drives the development and execution of integrated marketing communications programs and strategies by integrating business-to-business, business-to-consumer, and line of business; analyzing information from market research teams to understand stakeholder attitudes and needs; translating insights into promotional strategies; working with enterprise teams to align activities; communicating consistent positioning and messages across all media; evaluating effectiveness of plans, programs, and campaigns; and making recommendations to optimize campaigns.
- Leads and conducts complex market data collection and synthesis by interpreting data and insights to turn them into actionable, evidence-based marketing plans; partnering with research and strategy teams to gather marketplace and consumer dynamics to drive marketing strategies; defining market research needs; partnering with analytics teams to drive marketing strategies and track performance; and reporting and optimizing ROI on strategies and tactics.
- Minimum three (3) years experience in a leadership role with or without direct reports.
- Bachelors degree in Marketing, Integrated Marketing Communications, Journalism, Humanities, Business, Social Science, or related field and Minimum eight (8) years experience in marketing, communications, or a directly related field. Additional equivalent work experience in a directly related field may be substituted for the degree requirement.
- Two (2) years experience managing operational or project budgets.
- Two (2) years in health care or another heavily regulated industry (e.g., Banking).
Grant Street Administration, 1410 Grant St., Denver,Colorado, 80203
Green Street/IDS, 99 S. Oakland Ave., Pasadena,California, 91101
Kaiser Permanente Building, 500 NE Multnomah St., Portland,Oregon, 97232
Ordway, One Kaiser Plaza, Oakland,California, 94612
Regional Office - 10 Piedmont, 10 Piedmont Center 3495 Piedmont Rd. NE, Atlanta,Georgia, 30305
New Carrollton Administration, 4000 Garden City Dr., Hyattsville,Maryland, 20785
Renton Administration - Adams, 2921 Naches Ave. SW, Renton,Washington, 98057 Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 08:00 AM Working Hours End: 05:00 PM Job Schedule: Full-time Job Type: Standard Worker Location: Remote Employee Status: Regular Employee Group/Union Affiliation: NUE-PO-01|NUE|Non Union Employee Job Level: Individual Contributor Department: Po/Ho Corp - HP Prod - Direct Mktg Admin - 7016 Pay Range: $128600 - $166320 / year Travel: Yes, 10 % of the Time
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Innovation
We truly believe ideas can come from anyone and anywhere. If you are change-ready and change-driven, join an environment where innovation is both the standard and something we can all contribute to.
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Working Here
We work as one — to the power of 235,000. Every single member of our team is essential to our success. Together, we help deliver a healthier tomorrow while focusing on the wellness of our patients and our communities.




Our Mission
To provide high-quality, affordable health care services and to improve the health of our members and the communities we serve
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