Manager, Addiction Clinical Services, Residential Treatment Facility (Clackamas)

Assumes supervisory and management responsibilities for Addiction Medicine Clinicians, and clinical supervision of Milieu Counselor IIs as well as on-site daily (24/7) operations of residential and day treatment services. Participates with the Addiction Medicine Clinical Director and RTF program administrator in program development and planning. Provides high quality counseling services to Kaiser Permanente members in a cost-effective manner and in accordance with accepted professional practice standards. Participates in Addiction Medicine management team. Assures accreditation/licensing standards of state and private organizations, (e.g. Oregon AMHS, Washington DASA, NCQA) within assigned location(s).

• Manages day to day functions of residential/day treatment models of care; daily staff scheduling, including on-call coverage and scheduling seven days a week. Monitors the compliance of staff to residential and IOP Oregon administrative rules. Monitors compliance of staff to Kaiser Permanente policies & procedures. Develops Department and Unit Policies and Procedures as assigned. Monitors admissions and staff referrals. Develops and maintains relationships with internal and community referents. Manages unit operations in partnership with RTF administrator and AM Clinical Director. Coordinates interdepartmental services within assigned unit(s). Assists in internal and external contract management and compliance. Coordinates with other department supervisors to ensure consistency of care. Represents department at unit/campus Disaster/Fire Safety Committee meetings. Monitors data collection. Coordinates research projects at assigned location. Schedules and assigns staff for 24 hour clinical standby coverage. Participates in governance counsel.


• Writes and conducts performance appraisals on for Addiction Medicine Clinicians. Provides clinical input on performance appraisals of Milieu Counselors. Manages and resolves staff conflict. Development of staff training plans. Conducts staff corrective action process. Monitors Staff adherence to credentialing and licensure requirements. Advises Clinical Director and RTF Administrator in hiring and termination of clinical staff.


• Provides leadership and offers clinical judgment to flow of patient care within residential unit. Provides back-up and assistance to Intensive Outpatient Day Treatment. Schedule and assigned staff. Coordinates and advocates for patient co-occurring needs within the department and interdepartmentally. Monitors the quality of clinical care provided by clinical staff. Reviews clinical records and assures appropriate assessment, diagnosis, treatment planning, treatment disposition, discharge planning, and daily documentation and correspondence. Leads program development related to treatment activities related to evidenced-based practices with co-occurring substance use and mental health. Disorders Facilitates and leads clinical case conferences and clinical staff meetings. Coordinates with outpatient Clinical Services Managers to assure continuity of clinical care and patient transitions. Participates in department and facility quality assurance activities. Addresses patient concerns/complaints at the supervisory level.


• Provides high quality counseling services, (individual, group and family), to chemically dependent patients and significant others through assessment, diagnosis and formulation and implementation of treatment plan in an outpatient setting. Provides Counselor of the Day services. Performs hospital consults at assigned locations as needed. Provides case management through appropriate triaging and referral. Consults with other providers. Direct contacts with patient and their families. Reports to outside agencies. Documents in writing all care in patient permanent medical record in accordance with accepted medical and legal standards. Provides all care in accordance with accepted practice standards, supervision, and department protocols. Meets additional direct service needs in absence of clinical staff.