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Medical Assistant
Success means that you demonstrate KPs Service Commitment of Respect me, Know me, and Guide me. The Medical Assistants prepare patients and exam rooms for care, assist clinicians with procedures, coordinate communications between clinicians and patients, and facilitate completion of preventative care. Our Medical Assistants are motivated by patient interactions, and are fully engaged in caring for the patient's total health.
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Job Type:Standard
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Job Level:Entry Level
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Travel:Yes, 5 % of the Time
Success Profile
These are the traits of the most successful members of our Medical Assistant team.
- Adaptable
- Collaborative
- Organized
- Proactive
- Problem-solver
- Results-driven
Benefits
Our compensation and benefits are designed to help you and your family stay healthy and thrive in and beyond work.
Our Culture
Medical Assistants are an integral component of our care teams. The culture is connected, supportive, encouraging, and collaborative. They support both the patients and the care teams. Medical Assistants connect everything together for the patient, delivering care and service, as well as support and compassion. They also support the operations of our care teams by ensuring that all the behind-the-scenes processes are taken care of so that our clinic can run smoothly.
Hear From Our People

Theresa
Medical Assistant
Taking care of a person’s total health is important at Kaiser Permanente. We offer an amazing benefits package for employees, and I value being able to have a direct impact on my patients’ well-being in my role as a Medical Assistant.

Dana
Medical Assistant
Becoming a Medical Assistant was one of the best career choices of my life. At Kaiser Permanente, I get to make a difference in the lives of others every day by sharing my passion for health care. The work of a Medical Assistant is demanding and rewarding at the same time!

Daniel
Medical Assistant
As someone who is passionate about helping people, I am glad I became a Medical Assistant. I finally feel like I can truly help people in a meaningful way. Kaiser Permanente gives me the opportunity to truly help people and I can tell that I am making a significant difference in their lives.
Case Manager Utilization RN-Per Diem
Works collaboratively with an MD to coordinate and screen for the appropriateness of admissions and Continued stays. Makes recommendations to the physicians for alternate levels of care when the patient does not meet the medical necessity for Inpatient hospitalization. Interacts with the family, patient and other disciplines to coordinate a safe and acceptable discharge plan. Functions as an indirect caregiver, patient advocate and manages patients in the most cost effective way without compromising quality. Transfers stable non-members to planned Health care facilities. Responsible for complying with AB 1203, Post Stabilization notification. Complies with other duties as described. Must be able to work collaboratively with the Multidisciplinary team, multitask and in a fast pace environment.
- Plans, develops, assesses and evaluates care provided to members.
- Collaborates with physicians, other members of the multidisciplinary health care team and patient/family in the development, implementation and documentation of appropriate, individualized plans of care to ensure continuity, quality and appropriate resource use.
- Recommends alternative levels of care and ensures compliance with federal, state and local requirements.
- Assesses high risk patients in need of post-hospital care planning.
- Develops and coordinates the implementation of a discharge plan to meet patients identified needs; communicates the plan to physicians, patient, family/caregivers, staff and appropriate community agencies.
- Reviews, monitors, evaluates and coordinates the patients hospital stay to assure that all appropriate and essential services are delivered timely and efficiently.
- Participates in the Bed Huddles and carries out recommendations congruent with the patients needs.
- Coordinates the interdisciplinary approach to providing continuity of care, including Utilization management, Transfer coordination, Discharge planning, and obtaining all authorizations/approvals as needed for outside services for patients/families.
- Conducts daily clinical reviews for utilization/quality management activities based on guidelines/standards for patients in a variety of settings, including outpatient, emergency room, inpatient and non-KFH facilities.
- Acts as a liaison between in-patient facility and referral facilities/agencies and provides case management to patients referred.
- Refers patients to community resources to meet post hospital needs.
- Coordinates transfer of patients to appropriate facilities; maintains and provides required documentation.
- Adheres to internal and external regulatory and accreditation requirements and compliance guidelines including but not limited to: TJC, DHS, HCFA, CMS, DMHC, NCQA and DOL.
- Educates members of the healthcare team concerning their roles and responsibilities in the discharge planning process and appropriate use of resources.
- Provides patients with education to assist with their discharge and help them cope with psychological problems related to acute and chronic illness.
- Per established protocols, reports any incidence of unusual occurrences related to quality, risk and/or patient safety which are identified during case review or other activities.
- Reviews, analyses and identifies utilization patterns and trends, problems or inappropriate utilization of resources and participates in the collection and analysis of data for special studies, projects, planning, or for routine utilization monitoring activities.
- Coordinates, participates and or facilitates care planning rounds and patient family conferences as needed.
- Participates in committees, teams or other work projects/duties as assigned.
- Two (2) years combined RN experience in an acute care setting or case management required.
- Completion of an accredited RN training program that allows graduates to take RN license exam.
Registered Nurse License (California)
- Basic Life Support
- Demonstrated ability to utilize/apply the general and specialized principles, practices, techniques and methods of Utilization review/management, discharge planning or case management.
- Working knowledge of regulatory requirements and accreditation standards (TJC, Medicare, Medi-Cal, etc.).
- Demonstrated ability to utilize written and verbal communication, interpersonal, critical thinking and problem-solving skills.
- Demonstrated ability in planning, organizing, conflict resolution and negotiating skills.
- Computer literacy skills required.
- Bachelors degree in nursing or healthcare related field.
- Variable days
For jobs where work will be performed in unincorporated LA County, the employer provides the following statement in accordance with the Los Angeles County Fair Chance Ordinance. Criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
Navigating the Hiring Process
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Medical Assistant Careers
Medical Assistants (MAs) are the backbone of our care teams and play a critical role in delivering an exceptional patient care experience. As an Medical Assistant at Kaiser Permanente, you will be part of a world-class care team working with outstanding Nurses, Physicians, Physician Assistants, and Nurse Practitioners to provide the best care possible.
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