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RN Care Coordinator, Team Lead (40hrs, Days)
At Kaiser Permanente our nurses are leaders, clinicians, researchers, innovators, and scientists who are contributing toward being an industry-leading voice for advancing evidence-based care. Whether supporting the patient directly in our hospitals or clinics, providing care at home, serving our patients through innovative virtual technology, or managing care delivery teams, Kaiser Permanente nurses utilize scientific evidence and our integrated care model to optimize the total health of our members and the communities we serve. We invite nurses who are passionate about nursing excellence, high-quality compassionate care delivery, professionalism, integrity, teamwork and patient and family centeredness to join our teams so that we can continue to sustain and build upon our culture of excellence.
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Job Schedule: Full-time
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Scheduled Weekly Hours:
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Shift: Day
Success Profile
We’re looking for Nurse Leaders who possess the following traits.
- Collaborative
- Compassionate
- Flexible
- Leadership
- Socially Conscientious
- Trustworthy
Benefits
We offer several benefits to our nurses.
Our Culture
At Kaiser Permanente, we cultivate an environment of compassion, integrity, trust, and open communication that helps our teams do their best work. We believe that lifelong learning will expand our knowledge so we can better serve our patients. Our practice is rooted in research and evidence-based care. Our nurses reflect the rich diversity of our members and communities and provide culturally responsive and competent care that promotes understanding of our members needs and preferences. At Kaiser Permanente, nurses are highly skilled professionals who exemplify leadership, critical thinking, and collaborative problem solving and deliver the right care, at the right time, in the right setting.
Hear From Our People

Caitlin
Inpatient Lactation Consultant
As an RN/IBCLC in Maternal Child, I’m meeting families at a pivotal time — I’m there to help launch a new family into the world. Everything I do has the potential to impact a family’s health for generations to come.

Kimberly
Quality Coordinator RN
In Hawaii, your community is your family — or ‘ohana.’ I am able to provide extraordinary patient-centered care to my ohana.

David
Appointment and Advice RN
The location is fantastic. Kaiser Permanente is all over the country. You can pick almost any environment you want — from ocean to mountain to city. You’ll still be able to contribute to our mission of providing high quality health care at a local facility.

Shawn
BSN, RN
I chose Kaiser Permanente because their staff and providers really show that they care about you. Also, throughout my 12 years of working here I’m always learning something new, and I’ve had many opportunities for growth and development.

Kristen
Relief Charge Nurse
Working as a nurse at Kaiser Permanente has allowed me the perfect flexible schedule so that I can volunteer as Girl Scout Leader and room parent for both my children. My kids know that I am a hardworking mother who can provide, as well as a mom who can be present and be there for them – and that means everything to me.

Jazmin
RN, Advice Nurse
Working for Kaiser Permanente has allowed me to take control of my future and make my goals a possibility. I feel that Kaiser Permanente allows me to keep climbing and moving. Having that ability truly makes me feel empowered.
RN Care Coordinator, Team Lead (40hrs, Days)
The RN Team Leader assumes a lead role in collaboration with a clinician partner to assist in the timely, appropriate and safe transition of patients from hospital, emergency departments, home health/hospice, and outpatient clinics to other care settings across the continuum. The RN Team Leader supports and assists with the development of a high functioning self-directed team. Practices and demonstrates skills that foster professional commitment of the team members to function to their level of licensure and training, make care decisions utilizing appropriate tools, and assumes accountability for providing safe and timely transitions of care which support Kaiser Permanentes (KPs) mission, vision and values.
- Practices clinical and leadership skills. Evaluates and prioritizes staffing needs while collaborating with manager/department assistants. Collaborates, advocates, identifies scope, workflow, policy/procedure involvement. Handles member concerns. Mentor and coach team members with issues and concerns related to patient care and workflow. Critical thinking and delegation of appropriate work. Demonstrates effective communication with patients, clinicians, interdepartmental and intradepartmental staff. Participates in the hiring, training and evaluating process. Facilitate orientation and training needs. Assists in the assessment and monitoring of clinical competencies of the team. Provides input into performance evaluations. Acts as mentor and coach in assisting team members with training or educational needs. Demonstrates personal commitment to continuous learning and professional development. Coordinates communication flow within the team and other departments within KP and plan hospitals. Participates in communicating department issues locally and regionally. Facilitates information flow when emergency situations occur. Communicates work team issues to manager on a regular basis. Communicates team performance in meeting clinical and service targets. Models and monitors for adherence to Quality of Service Standards and Behavioral Guidelines, ethical and legal behavior in all professional activities. Understands/supports and acts as a resource related to KPs policies, legal considerations and professional ethics. Adheres to and assists in monitoring teams adherence to Health Insurance Portability and Accountability Act (HIPPA), confidentiality policies and Principles of Responsibility (POR). Develop and maintain escalation paths for interdepartmental or patient/family issues.
- Demonstrates knowledge of and facilitates national and regional strategic initiatives at the local level. Maintain relationships with facility and external partners. Ensure staff has access to facility or systems to support job duties.
- Provides clinical expertise and professional nursing leadership to support the health care team in meeting the needs of the patient and safe and timely transition in care across the continuum. Understands and participates in population-based care activities which are supported by an interdisciplinary health care team. Maintains and monitors a safe and therapeutic environment for patients, clinicians and staff. Demonstrates personal proficiency in using computer-based information, Medicare criteria, , and other clinical tools to determine appropriate level of care that will meet the needs of the patient.
- This work is in addition to CARE COORD, OR COORD, SNF PLACEMENT - DUAL or other positions this job serves as a lead over.
- Minimum two (2) years of acute hospital experience with progressive levels of responsibility
- Minimum one (1) year of care coordination or care management experience
- BSN or bachelors degree in a health-care related field or currently enrolled in a BSN program, or four (4) years of directly related experience.
- High School Diploma or General Education Development (GED) required.
This job requires credentials from multiple states. Credentials from the primary work state are required at hire. Additional Credentials from the secondary work state(s) are required post hire.
Registered Nurse License (Washington) within 6 months of hire OR Compact License: Registered Nurse within 6 months of hire
Registered Nurse License (Oregon) within 6 months of hire
- Basic Life Support within 3 months of hire
- Demonstrated ability to interrelate with physicians, nurses, support staff, and patients in interdisciplinary approach.
- Demonstrated ability to work as part of a team and work as a constant patient advocate.
- Basic physical, psychosocial, functional assessment skills.
- Familiar with care processes and systems in settings internal and external to Kaiser Permanente.
- Familiar with and able to collaborate with Kaiser Permanente and community resources.
- Thorough knowledge of principles of teaching and delegation, physical assessment and care planning, and appropriate utilization of acute hospital, long-term care, and home care resources.
- Able to develop concise and thorough documentation of patient clinical assessment and care needs.
- Highly effective problem solving, written and verbal communication, organizational and time management skills.
- Familiarity with and ability to use computers.
- Minimum three (3) years of Medical/Surgical, Critical Care, or NICU Nursing.
- Minimum three (3) years of recent experience in one or more of the following areas: Hospital Inpatient Discharge Planning, SNF Placement, Skilled nursing, LTAC, Acute Rehabilitation, Community Health, Home Health and/or Utilization Management.
- Certified Case Management (CCM) is preferred upon hire/transfer.
- Knowledge of appropriate utilization of acute hospital and Kaiser Permanente internal resources.
- Knowledge of Medicare and Medicaid regulations related to eligibility requirements: hospital, nursing facilities, home health, hospice, and Durable Medical Equipment (DME).
- Demonstrated clinical judgment and customer-focused service skills.
- Knowledge of principles of patient teaching, disease prevention measures, and physical assessment as it relates to the needs of patient and the next level of care.
- Demonstrated ability to communicate and interact with physicians, nurses, patients and families.
- Able to type 30 WPM with accuracy.
- Masters degree.
Notes:
- Variable, holidays and every other weekend.
- Monday-Sunday (4 days per week at 10-hours per day)
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Ranked among the nation's best
Every hospital that's part of the Kaiser Permanente system earned “high performing” recognition in the latest U.S. News and World Report's annual rankings. That means all 39 of our hospitals are among the top 20% in the nation.
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Awarded for excellence
We're proud that so many of our hospitals have earned Magnet status. It shows our real commitment to outcomes, safety, quality, efficiency, and, most importantly, to our nurses.
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Recognizing nurses during Nurses Month in 2022
We're thanking each one of our 65,000 Kaiser Permanente nurses for everything they've done for us and for the nation. Thank you for choosing to be a nurse and for leading our transformation of care.
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Explore a career in nursing
When you join Kaiser Permanente as a nurse, you'll help us boldly transform care while also building a career that offers more opportunities for you to grow.
Experience nursing excellence
At Kaiser Permanente our nurses are leaders, clinicians, researchers, innovators, scientists, and more. It takes an extraordinary team to offer extraordinary care.
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