Cashier-FNS
Under indirect supervision, performs cashiering and servicing of employees, patients, and customers; collects cash and other payment types.
- Greets and assists customers in a courteous, pleasant, and business-like manner.
- Verifies cash at beginning and ending of each register opening and closing; informs supervisor of any discrepancies.
- Collects cash, checks or meal vouchers for food items; processes debit/charge cards; issues receipts; counts back change and provides receipt to customers.
- Refunds customers for overpayment of services and/or vending machine refunds within authorized limits; obtains all appropriate documents and signatures.
- Maintains accurate menu price lists; adjusts for coverage or prices changes.
- Prints end of shift reports from register.
- Operates standard office and POS equipment.
- Ensures functionality of equipment; informs supervisor of any malfunctions.
- Maintains a clean and sanitary work station and in dining area.
- Assists with restocking supplies in the dining and serving area.
- Assists in the servery area which may include: serving hot items and assembling simple menu items.
- Investigates, resolves or performs follow-up on complaints concerning cashier area; refers difficult problems to manager.
- N/A
- High school diploma; or equivalent combination of education (lesser) & experience may be considered in lieu of requirements.
- N/A
- Demonstrated knowledge of and skill in the ability to operate basic POS (cash register) equipment, cash handling (accepting and counting change, customer service, conflict resolution, decision making, interpersonal relations, oral communication, problem solving, teamwork.
- Talking to co-workers, customers, outside vendors, and on the telephone.
- Reading, writing, speaking, understanding English.
- Training/giving and receiving instructions.
- Mathematical ability, attention to detail (e.g. organization, prioritization, proofing), concentration, and alertness.
- Six (6) months cashier or related experience.
- Associates degree in related field.
Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.
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