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LMHP Licensed Mental Health Counselor/Professional- Crisis & Triage Management

Primary Location Honolulu, Hawaii Schedule Full-time Shift Day Salary $100297.6 - $100297.6 / year
Job Number 1362377 Date posted 06/20/2025
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Mental health is an essential component of total health. As mental health professionals, we’re on the front lines every day, using the latest advances to help those in need. If you share our passion for care and our commitment to helping those around us, you’ll have the resources you need to make a real difference. Our services include adult and child therapy as well as help with addiction and eating disorders.

  • Job Type:Standard
  • Job Level:Individual Contributor
  • Travel:Yes, 25 % of the Time
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Success Profile

These are the traits of the most successful members of our behavioral health team.

  • Adaptable
  • Compassionate
  • Good listener
  • Proactive
  • Results Driven
  • Versatile
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Our compensation and benefits are designed to help you and your family stay healthy and thrive in and beyond work.

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Our Culture

We offer a mental health environment that's unique both in the way we treat our patients and in the way we support our health care professionals. Here, we practice evidence-based care in a team setting that’s focused on the needs of the individual, the family and the population as a whole. This gives your patients the opportunity to work towards achieving their physical, mental, and behavioral health goals. On our teams, we hold social justice as a shared value and are committed to addressing and eliminating stigma associated with mental health and addiction. Working as part of a team also helps support your own career growth while you provide high-quality strengths-based, brief, solution-focused, and episodic mental health care.

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Hear From Our People

Aaron

Aaron

Psychiatric Social Worker

Kaiser Permanente has been an excellent platform for me to grow as a professional. The organization has demonstrated its commitment to the continued growth of its employees through the training it offers and encourages. I’ve always resonated with the organization’s integrated approach to health care, and its recognition of how essential good mental health is to a person’s overall well-being.

Breeza

Breeza

Licensed Certified Social Worker

I would recommend and do recommend workingfor Kaiser Permanente. It’s a professional, clean,friendly, fast-paced environment and there is a real trustand respect for clinical staff no matter what role weserve. I love feeling valued and heard and am thankful tohave found an environment that providesthat.

Janice

Janice

Licensed Marriage & Family Therapist

This is the best place to work because ofthe commitment to the total health of our members, thework/life balance, the possibilities to use clinical skillsin a variety of capacities within the organization andopportunities for personal and professional growth. Asemployees of Kaiser Permanente, we all have a voice and areencouraged to use it.

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LMHP Licensed Mental Health Counselor/Professional- Crisis & Triage Management

Primary Location Honolulu, Hawaii Schedule Full-time Shift Day Salary $100297.6 - $100297.6 / year
Job Number 1362377 Date posted 07/16/2025
Submit Interest
Description:
Job Summary:

Work as part of a team in the Crisis and Triage Advice Line to provide telephonic triage, screening and crisis intervention for members seeking behavioral health services. Provide ambulatory behavioral health services including evaluation, diagnosis, treatment planning, case management and psychotherapeutic intervention provided to individuals, families, groups and/or Intensive Outpatient Programs.

Essential Responsibilities:

  • Work as part of a team in the Crisis and Triage Advice Line, to provide telephonic triage and screening for members requesting behavioral health services to ensure members are receiving the appropriate level of care, including scheduling appointments and/or making appropriate referrals to external providers when necessary.
  • Provide crisis management for members seeking behavioral health services.
  • Coordinate admissions and discharges for members requiring psychiatric admissions, which may include contact with Emergency Rooms, Courts, 911 operators, Police, and other emergency contacts.
  • Coordinate crisis management, which may include welfare checks and emergency hospital admissions.
  • Provide follow up for post hospital, and ER discharges.
  • Determines urgency of members needs, renders the appropriate course of therapeutic actions, which may include but not limited to crisis intervention, coordination of care, and coordinating psychiatric admissions with the assistance of psychiatrists, nurse practitioners, and/or psychologists.
  • Participates in collaborative consultations with physicians and other interdisciplinary clinical team members to support assessments and decision making. Reviews difficult cases or quality assurance concern with clinical team. Acts as consultant to team members and others in the organization. Participates in clinical team meetings, departmental planning, and quality management activities.
  • Provides psychotherapy and counseling for individuals, families, groups and/or Intensive Outpatient Programs for members with mental health and dual disorders. Provides services such as but not limited to crisis intervention, brief therapy, skills training, supportive therapy, stress management, addictions counseling and family therapy on an as needed basis.
  • Demonstrate clinical competency in variety of evidence-based treatment modalities for individual, family, couples, and groups therapy.
  • Proficient in assessing, identifying, and treating the span of developmental stages.
  • Conducts diagnostic evaluations with members using the latest Statistical Manual of Mental Disorders (DSM) on an as needed basis. Determines the appropriate level of care according to clinical needs.
  • Provides information and resources to members with mental health and dual disorders. Knowledgeable of KP and community resources. Provides clinical consultation in an integrated health care environment regarding family interactions, sociocultural determinants, and community resources.
  • May participate in KP sponsored researches, collects and records data and information relating to identification and treatment of behavioral and interpersonal problems of members. Proposes alternatives for interventions and approaches for resolutions.
  • Maintains high level of clinical expertise. Is knowledgeable of current clinical conditions, methods, medications, theoretical frameworks, and interventions. Utilizes best practices in delivery of behavioral health crisis services in accordance with professional and clinical guidelines. Utilizes evidence-based interventions and modalities with sound theoretical base.
  • Maintains written medical record of services rendered which may include crisis intervention, screening, and triages, collateral contacts, evaluations, and therapy.
  • Participates in clinical team meetings, departmental planning, and quality management activities.
  • Complies with organizational, departmental, state/federal guidelines & all regulatory agency policies and procedures.
  • Adheres to all mandated guidelines for patients clinical care and license.
  • Other clinical duties as assigned.
Basic Qualifications:
Experience

  • Minimum of three (3) years of post degree clinical experience.
Education

  • Masters Degree in Marriage and Family therapy, clinical counseling, or allied field related to the practice of mental health counseling from an accredited college or university.
License, Certification, Registration
  • Licensed Marriage and Family Therapist (Hawaii) OR Mental Health Counselor License (Hawaii)
  • National Provider Identifier required at hire
  • Basic Life Support required at hire from American Heart Association
Additional Requirements:

  • Experience in brief triage assessment of a variety of Mental Health and Substance Use disorders.
  • Experience in providing evidence based treatment including conducting individual, and group therapy, intensive outpatient treatment, and/or partial hospitalization programs for children, and/or adults, including people with serous/chronic mental illness.
  • Demonstrated knowledge and skill in documentation according to national accreditation guidelines.
  • Knowledge and experience in conducting assessments and diagnostic evluations using the latest Diagnostic and Statistical Manual of Mental Disorders (DSM).
  • Demonstrated knowledge of and skill in adaptability, change management, conflict resolution, decision making, group process facilitation, interpersonal relations, oral communication, problem solving, quality management, teamwork and written communication.
  • Taxonomy code required at time of hire.
  • Note: This position requires successful completion of credentialing process upon hire.
Preferred Qualifications:

  • Demonstrated knowledge and skill in documentation according to national accreditation guidelines.
  • Experience in providing risk assessment and crisis interventions with a range of mental health disorders and symptoms, such as working on-call or crisis line services.
  • Experience in triaging and screening for appropriate level of care.
Primary Location: Hawaii,Honolulu,Ala Moana Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 08:00 AM Working Hours End: 05:00 PM Job Schedule: Full-time Job Type: Standard Worker Location: Flexible Employee Status: Regular Employee Group/Union Affiliation: HHW|NUHW|IBHS & IP MSW Job Level: Individual Contributor Department: Ala Moana - Mental Hlth/Psychiatry-RegClin - 1208 Pay Range: $100297.6 - $100297.6 / year Travel: Yes, 25 % of the Time
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