The right care, in the right place.
Enable extraordinary moments.
Nurse RN Manager I, Care at Home (Home Health)
A critical member of our health care delivery team, KP Care at Home (KPCAH) clinicians help our members when they are at their most vulnerable. In this role, you’ll practice positive, compassionate care — working efficiently and safely. You’ll have the chance to immediately apply learnings to patient treatment while offering solutions to issues instead of contributing to issues. Our clinicians embody the KPCAH vision of providing world-class, high-quality care and support in the comfort of a familiar environment. This is an opportunity to show that you’re an effective healer, a highly adaptable team player, and an individual of impeccable integrity.
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Job Type:Standard
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Job Level:Manager with Direct Reports
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Travel:Yes, 50 % of the Time
Success Profile
We’re looking for Care at Home clinicians who possess the following traits.
- Adaptable
- Collaborative
- Problem-Solver
- Team Player
- Sincere
- Responsible
Benefits
Our compensation and benefits are designed to help you and your family stay healthy and thrive in and beyond work.
Our Culture
Our values, who we are and what we stand for, are represented by three core pillars:
Commitment - We are deeply committed to our members, their health, dignity, safety, and their choice to receive care and support in their home.
Compassion - We provide compassionate care to our patients who need services, are recovering, or have chosen to age with dignity in their home.
Comfort - We take seriously our responsibility to comfort our patients and support their caregivers to safeguard the quality of life of our patients.
Hear From Our People
Carlos
RN
I started my nursing career in 2010, at the time I did not know anything about hospice or palliative care. I can tell you now that working as a hospice nurse has been one of the best decisions I have made in my life — I wouldn’t change it in a million years. I have been very blessed to be able to care for my patients and family members throughout these difficult times during the end-of-life process. As a hospice nurse, I appreciate that being able to treat them as family is something that aligns with the Kaiser Permanente core values.
Becky
PT
Riverside
It’s humbling to be able to work with people during some of their toughest days. Being a home health physical therapist for Kaiser Permanente gives me opportunities to connect with members and their family to improve their mobility. It is a rewarding experience to be able to help someone improve their overall health at home.
Jennifer
PTA
Riverside
I’m proud to assist patients in a unique setting within Kaiser Permanente health care — at a patient’s home. I can work with them in their own environment to address their specific needs during their physical rehabilitation. Being a part of Kaiser Permanente’s home care rehab team that delivers the highest quality care and compassion is an honor and I look forward to the rest of my career here.
Ali
PT
San Diego
I love being a part of the dedicated team at KP Care at Home. We’re a home health agency that exemplifies the high-quality care our communities deserve. We pride ourselves on extending Kaiser Permanente's incredible care into the home and to optimize recovery in one's comfortable surroundings. As a caring and compassionate person, KP Care at Home has supported me in being the best for my patients.
Michelle
LVN
Having been in health care for over 17 years in the home care setting, one thing that stands out in working for KP Care at Home is the ability to grow within the team. I love being able to hone in and master your skills and building such a great support system with colleagues. Teamwork is what makes an entity function like a well-oiled machine, and I’m proud to say that we have that in this team.
Nurse RN Manager I, Care at Home (Home Health)
In addition to the responsibilities below, this position is also responsible for implementing best practice models; implementing patient care delivery systems and practice standards in one or more locations; investigating and resolving patient/family/member concerns regarding patient care and services; collaborating with physicians, outside healthcare providers, and other health care team members to achieve optimal and safe patient care at home; monitoring resource needs in assigned clinical areas to ensure appropriate assignment and utilization; monitoring the use and maintenance of equipment, supplies and medications; fostering a safe environment for patients and employees; maintaining clinical expertise of self and/or team, providing clinical supervision, competency and licensing necessary to fulfill job responsibilities and to direct the provision of care at home; delegating tasks and duties that are aligned to scope of practice; and performing clinical duties as required.
- Provides developmental opportunities for others; builds collaborative, cross-functional relationships. Solicits and acts on performance feedback; works closely with employees to set goals and provide open feedback and coaching to drive performance improvement. Pursues professional growth; develops and provides training and development to talent for growth opportunities; supports execution of performance management guidelines and expectations. Leads, adapts, implements, and stays up to date with organizational change, challenges, feedback, best practices, processes, and industry trends. Fosters open dialogue amongst team members, engages, motivates, and promotes collaboration within and across teams. Delegates tasks and decisions as appropriate; provides appropriate support, guidance, and scope; encourages development and consideration of options in decision making.
- Manages designated work unit or team by translating business plans into tactical action items; oversees the completion of work assignments and identifies opportunities for improvement; ensures all policies and procedures are followed. Aligns team efforts; builds accountability for and measuring progress in achieving results; determines and ensures processes and methodologies are implemented; resolves escalated issues as appropriate; sets standards and measures progress. Fosters the development of work plans to meet business priorities and deadlines; obtains and distributes resources. Removes obstacles that impact performance; identifies and addresses improvement opportunities; guides performance and develops contingency plans accordingly; influences teams to execute in alignment with operational objectives.
- Manages continuum of care / care at home operations to support patient care by: driving implementation of action items and supporting compliance with timelines and financial commitments; using and providing feedback on standard reports and identifying needed ad hoc reporting to meet specific client needs related to workflow and performance targets; providing feedback as needed on data collection, reviewing data, and translating reports into short-term operational initiatives; managing human resources activities related to recruitment, creating and ensuring the use of standardized procedures and processes for employee management; leading survey and compliance readiness activities, including mock rounds and mitigating issues, to maintain compliance and regulatory standards and developing procedures for preparing audit documentation, information, and reports; and assisting in the development and management of their departments expenditures, payroll, and non-payroll budget with input from a higher-level leader.
- Ensures standardized care delivery by: developing strategic partnerships with physicians and subject matter experts and managing complex work streams and implementing strategic initiatives with significant program impact; using data and analysis to ensure strategic alignment while developing and implementing plans; proactively monitoring and managing daily operational activities involving patient care management, ensuring consistency and seamless transitions across the continuum of care; managing resources in clinical areas to ensure appropriate assignment and utilization; managing multidisciplinary continuum of care / care at home team(s); supports managing local agency and outside provider contract/vendor relations that provide optimal patient care and medical services for care across the continuum; implementing emergency preparedness programs and ensuring the teams emergency preparedness and recovery plans are current and that staff are trained and know what is expected during and after an emergency; and leading project teams, initiatives and monitoring implementation and delivery on objectives.
- Manages improvements to operations and technology processes by: defining issues and overseeing the development of goals and priorities for strategic projects designed to remediate issues and improve quality, service, affordability, and/or operating efficiency; applying a structured approach for identifying root causes and implementing solutions to improve the performance of operations system processes; and ensuring performance metrics used to monitor the success of strategic improvement projects are tied to strategic department initiatives.
- Bachelors degree in Nursing (BSN) AND minimum three (3) years of experience in business operations, clinical health care, or a directly related field.
- Minimum two (2) years of experience in a leadership role with or without direct reports.
- Minimum two (2) years of customer or member/patient service experience.
- Registered Nurse License (Hawaii) required at hire
- Basic Life Support required at hire
- Knowledge, Skills, and Abilities (KSAs): Evidence-Based Medicine Principles; Evidence-Based Practices; Compliance Management; Confidentiality; Member Service; Conflict Resolution; Stakeholder Management; Legal And Regulatory Requirements; Microsoft Office; Health Care Quality Standards; Information Systems
- Two (2) years of project/program management and/or implementation-related experience.
- Two (2) years of experience in process improvement.
Navigating the Hiring Process
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Industry Leader
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The care our communities need, in the comfort of their homes
Across Southern California and Hawaii, we're proud to bring many types of clinical care right to our members. From surgery recovery or managing a chronic illness, our teams offer thoughtful, patient-centric care.
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The basics of home-based palliative care
Learn more about the care our teams provide for patients with progressive or terminal illnesses in the comfort of their own homes. With the goal of providing comfort and quality of life, we offer support for patients and caregivers.
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Providing home health care
We provide high-quality care to members who are homebound and need a nurse or a therapist. We strive to help our members get healthier, stay comfortable, and live as independently as possible in their homes and communities.
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Providing hospice care
Our hospice team provides care to members who have been diagnosed with a terminal illness. This can include physical, emotional, and spiritual comfort, and helping relieve symptoms such as pain and nausea.
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Advanced medical care at home
This innovative solution offers an alternative for members with certain acute care needs that require hospitalization. For three to four days our teams monitor each patient's progress closely and provide the support they need for a smooth recovery.
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Standing strong for healthy communities
Every day, we use every tool at our disposal to reach far into our communities and expand affordable coverage and quality care. This could include tailoring care to the needs of the most vulnerable, or ensuring our schools support healthy eating and physical activity.
Providing comfortable, extraordinary support
Care at Home clinicians make a profound difference for our members — right where and when they need it most.
Our Events
Want to talk to a member of the Kaiser Permanente team? Meet us at an upcoming hiring event.
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