Provides educational opportunities to nurses for their professional development by identifying individuals and/or groups who do not meet established competency expectations, conducting needs assessments to identify and bridge knowledge, skill, and/or practice gaps, and designing education programs to meet the learning and developmental needs of the clinical staff. Responsible for effective development delivery by applying adult learning principles and the educational design process to implement development and learning programs and serving as a trainer by leading professional development and using best practices for education modalities. Monitors effectiveness of development by reviewing metrics and outcome measures to ensure education programs meet targets and promote the delivery of high quality health care. Participates in continuous improvement by researching and critically appraising the literature to stay current with advancements in nursing practice, evidence-based guidelines, and health care technology to apply field advancements to the practice setting. Supports clinical development through the use of internal and/or external resources by influencing and collaborating on the goals, objectives, and planned outcomes of professional nursing education programs. Verifies clinical and professional standards are implemented and met by developing, applying, and reviewing policies, protocols, operations, and automated systems providing information to staff and providers.

• Promotes learning in others by proactively providing and/or developing information, resources, advice, and expertise with coworkers and members; builds relationships with cross-functional/external stakeholders and customers. Listens to, seeks, and addresses performance feedback; proactively provides actionable feedback to others and to managers. Pursues self-development; creates and executes plans to capitalize on strengths and develop weaknesses; leads by influencing others through technical explanations and examples and provides options and recommendations. Adopts new responsibilities; adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work; champions change and helps others adapt to new tasks and processes. Facilitates team collaboration to support a business outcome.


• Completes work assignments autonomously and supports business-specific projects by applying expertise in subject area and business knowledge to generate creative solutions; encourages team members to adapt to and follow all procedures and policies. Collaborates cross-functionally and/or externally to achieve effective business decisions; provides recommendations and solves complex problems; escalates high-priority issues or risks, as appropriate; monitors progress and results. Supports the development of work plans to meet business priorities and deadlines; identifies resources to accomplish priorities and deadlines. Identifies, speaks up, and capitalizes on improvement opportunities across teams; uses influence to guide others and engages stakeholders to achieve appropriate solutions.


• Provides educational opportunities to nurses for their professional development by: identifying individuals and/or groups who do not meet established competency expectations and recommending longitudinal education plans; conducting needs assessments to identify and bridge knowledge, skill, and/or practice gaps; developing and implementing remediation plans in collaboration with key stakeholders and coaching to close gaps in competency expectations, knowledge, skill, and/or practice gaps; designing education programs to meet the learning and developmental needs of the clinical staff, including the creation of study protocols, timelines, and budgets, in alignment with company objectives and regulatory guidelines; creating content (e.g., course curricula, training aids, other supporting materials) in relation to orientation, competency validation, and/or core education for specific nursing care, ensuring curriculum accuracy and providing troubleshooting as needed; and collaborating with subject matter experts, nursing leaders, and other stakeholders to ensure the content and delivery of educational programs meet the needs of the target audience.


• Verifies certain standards are implemented and met by: monitoring processes to ensure compliance with all legal, regulatory, and accreditation requirements; ensuring that information provided is accurate, consistent, and delivered in alignment with evidence-based practices, institutional policies, procedures, and protocols; and developing, implementing, and reviewing policies, procedures, protocols, operations, and automated systems providing information to staff and providers.


• Participates in continuous improvement by: researching and critically appraising the literature to stay current with advancements in nursing practice, evidence-based practice guidelines, and health care technology to apply field advancements to the practice setting and ensure educational content remains up-to-date; preparing, conducting, and reviewing ongoing assessments of individual performance in clinical proficiencies for staff and management; and acting as an advocate to ensure continuous learning by linking identified educational needs to current and planned programs offered by internal and external sources and implementing improvements in education programs.


• Responsible for effective development delivery by: developing and delivering short, intermediate, and long-range education/development plans to meet current and future needs for nursing resources, professional practice, and strategic objectives; applying adult learning principles and the educational design process to implement development and learning programs; and serving as a trainer by leading professional development and using best practices for education modalities (e.g., virtual, in-person classroom).


• Monitors effectiveness of development by: developing and implementing measures to assess the achievement of education objectives related to patient safety, competency, and professional development requirements; reviewing metrics and outcome measures to ensure education programs meet targets and promote the delivery of high quality health care; facilitating debrief sessions and providing feedback to other trainers based on education assessment; and making necessary revisions to continuously improve program quality.


• Supports clinical development through the use of internal resources by: influencing and collaborating on the goals, objectives, and planned outcomes of professional nursing education programs; documenting and analyzing clinical workflows to evaluate current practices; providing consultative services to internal and external partners and stakeholders in the areas of professional nursing education program design, development, improvement, and evaluation; and engaging in interdisciplinary committees to integrate educational activities into clinical care.