Home Health Clerk
Essential Functions:
- This position is responsible for maintaining database and reporting systems.
- Performing reception duties for the agency.
- Monitoring and maintaining stock levels and integrity of office and medical supplies.
- Maintaining office/medical equipment and other duties as assigned.
- Developing and maintaining record keeping and filing systems.
- In addition, this position schedules staff for patient visits, triages calls and incoming customers.
- Reviewing paperwork for completeness and accuracy.
- Inputting data into computerized data bases with accuracy.
- Effectively plans and organizes work assignments, sets priorities, and completes work with a minimum of supervision per agency policy.
- Utilizes various computer applications, Microsoft Office, Excel, etc.
- Processes referrals for service identifying Medicare, Medi-Cal and/or major insurance policies and Home Health/Hospice agency operations and to learn and work with electronic medical records systems.
- Processes time sensitive documents, i.e., report forms, within designated timeframes.
- Check and balance of incoming donated funds.
Grade: 4
Qualifications:
- High School Diploma or GED equivalent.
- Two years office experience within the past three years.
- One-year medical office experience required.
- Excellent verbal & written communication skills (Ability to read, write and verbally communicate effectively with public, members and staff. Strong customer service skills. Demonstrates ability to work in multidisciplinary team setting).
- Proficient in Microsoft Office, including Excel, Word, PowerPoint, and computer applications.
- Must be able to organize and prioritize work routines; be flexible and able to work well with frequent interruptions. Demonstrates ability to work accurately with a high volume of work in a fast-paced setting is required.
- Knowledge of Medicare, Medi-Cal and/or major insurance policies.
- Ability to learn and work with electronic medical records systems required.
Preferred Experience:
- Office experience with Home Health/Hospice.
- Knowledge of Home Health/Hospice agency operations.
Skills Testing: Typing 40 WPM, PC Skills, Medical Terminology
Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.
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