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Senior Creative Design Consultant, Change Management Communications

Primary Location Pleasanton, California Schedule Full-time Shift Day Salary $106600 - $137940 / year

Job Number 1354164 Date posted 05/20/2025

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Job Summary:

This senior individual contributor role develops concepts for campaigns and collateral that align to marketing and business strategy, determines design layout and builds or guides development of materials for final production and vendor release, and produces proofs for materials to be reviewed and approved by team members and clients.

Employees in this role have a full working knowledge of design principles, theories, and concepts, including the ability to frequently apply this knowledge to work situations by providing direction to creative team members.

Essential Responsibilities:

Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback.

Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks as appropriate; and recognizing and capitalizing on improvement opportunities.

Develops concepts for campaigns and collateral that align to marketing and business strategy by determining concept requirements and needs; organizing brainstorming teams and participating in brainstorming sessions; generating and expanding ideas; selecting, refining, and evaluating feasibility of concept; ensuring concept is appropriate for medium (e.g., signs, booklets, brochures, web pages, etc.); preparing visual presentation of concept; and presenting concepts in order to gain buy-in and approval from relevant stakeholders.

Determines design layout and builds or guides development of materials for final production and vendor release by providing input about materials and instructions required to complete production; understanding of specific mediums and channels (e.g., digital, print), and developing materials which meet technical requirements and optimize user experience; and producing proofs for materials to be reviewed and approved by team members and clients.

Ensures design concepts meet KP brand standards and guidelines by maintaining quality, consistency, and cost effectiveness for assigned projects; maintaining and ensuring adherence to established review processes; ensuring visibility and alignment of concepts across stakeholders; and reviewing and approving concepts for consistency, brand standards adherence, production quality, and other criteria.

Supports creative projects by communicating project priorities and deadlines to team members; identifying and managing cross-functional stakeholder contacts; understanding and adhering to project budgets; presenting cost effective design solutions; participating in vendor selection; assisting with vendor management; presenting project updates; and escalating issues as appropriate.

Provides direction to creative team by gathering analytics, research, and customer input and sign-off to develop an understanding of the work; collaborating with communication and marketing teams; contributes to the development of creative briefs that inform and inspire writers, designers, and other creative professionals; and presenting creative as a reflection of the brief to customers and relevant stakeholders.

Minimum Qualifications:

Completion of an accredited art program (e.g., Art Institute, Art Center of Design, etc.) or a Bachelors degree in Design, Fine Arts, Advertising, Marketing, Communications or related field and Minimum Six (6) years design experience. Additional equivalent work experience in a directly related field may be substituted for the degree requirement.

Minimum One (1) year experience in a leadership role with or without direct reports.

Preferred Qualifications:

Experience using tools such as PowerPoint, Keynote, Adobe Creative Suite, and other visualization platforms to produce high-quality, on-brand visual content.

Preferred Qualifications:

Two (2) years project management experience.
Three (3) years professional experience in the development of digital or multi-media content.

Primary Location: California,Pleasanton,Pleasanton Tech Cntr Building A Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 08:00 AM Working Hours End: 05:00 PM Job Schedule: Full-time Job Type: Standard Worker Location: Remote Employee Status: Regular Employee Group/Union Affiliation: NUE-PO-01|NUE|Non Union Employee Job Level: Individual Contributor Department: Central Health Care Delivery Pay Range: $106600 - $137940 / year Travel: Yes, 15 % of the Time

Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.

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