Community Health Supervisor

Guides, plans, and organizes the market-wide delivery of short and long range community initiatives and focus areas, ensuring alignment with community health priorities and organizational goals. Provides significant input into the development and implementation of community health strategic plans. Supervises others in building and maintaining relationships with stakeholders including non-profits, for profits, elected officials, public agencies, and other key community and internal stakeholders to engage in strategic community health work. Guides communication of KPs position and commitment to community health to internal and external audiences. Manages community health grantmaking and investments by supervising team in recommending innovative charitable contribution strategies in alignment with other community health priorities. Ensures accountability that all programs and activities are in compliance with legislative, regulatory, and KP policies, and promoting a speak up culture. Supervises team in portfolio assessment, budget analysis, and preparation of community health spending plans.

• Recommends developmental opportunities for others; builds collaborative, cross-functional relationships. Solicits and acts on performance feedback; provides team members with feedback; and mentors and coaches to drive performance improvement. Pursues professional growth; provides training and development to talent for growth opportunities; supports execution of performance management guidelines and expectations. Implements, adapts, and stays up to date with organizational change, challenges, feedback, best practices and processes. Fosters open dialogue, supports, mentors, engages, and motivates team members on collaboration. Delegates tasks and decisions as appropriate; provides appropriate support, guidance and scope.


• Supervises and coordinates daily activities of designated work team or unit by monitoring the execution and completion of tactical action items and work assignments; ensures all policies and procedures are followed. Aligns team efforts and standards, and measures progress in achieving results; determines and carries out processes and methodologies; resolves escalated issues as appropriate. Develops work plans to meet business priorities and deadlines; coordinates, obtains and distributes resources. Removes obstacles that impact performance; identifies and recommends improvement opportunities; influences teams to execute in alignment with operational objectives.


• Conducts budgeting and financial planning by: managing community health operations, grantmaking, and budgets for individual initiatives and overall portfolio ensuring that community health objectives are attained and within approved budget parameters; supervising team in portfolio assessment, budget analysis, and preparation of community health spending plans; and aligning and monitoring community health funded programs with community health strategy and reviewing, developing, advancing, and determining course of action for business cases.


• Manages community health grantmaking and investments by: conducing administration of and presenting at market charitable contributions committee meetings, training, and orienting committee members; interpreting and analyzing multiple sources of data and information to develop a comprehensive understanding and ensure data, evidence, and lessons learned inform upcoming strategy design decision making; serving as a resource regarding charitable contributions programs/initiatives, including investments, in-kind, and business operational assets, and providing consultation, technical assistance, and leading training sessions as needed; managing the development and implementation of program evaluations of current grantmaking to ensure and assess the impact of KPs charitable contribution strategy and working with expert evaluation consultants to develop program evaluations, including managing contracts with expert evaluation consultants; developing grants independently and with team, including scoping, inviting, analyzing, developing recommendations, presenting to committees; and supervising team in recommending innovative charitable contribution strategies in alignment with other community health priorities.


• Manages communication strategies by: initiating and maintaining communications between KP and management in community agencies regarding health programs; guiding communication of KPs position and commitment to community health to internal and external audiences; managing team to identify corporate marketing, community relations outreach, and media opportunities to increase visibility of community health portfolio and programs; managing regular communication with internal and external stakeholders through regular reports and presentations as needed to communicate the impact of community and social health initiatives; managing the development of communications to update programs, related stories, factsheets, press releases, and news articles; representing KP by supervising others in participating in collaboratives, working groups, advisory boards, committees, panels, conferences, and planning groups; and educating and influencing community leaders by fostering KPs value and commitment to communities served.


• Manages community health program management by: managing community health programs in KPs Community Health Program, including planning, design, and operations of initiatives that address community wellbeing; supervising team members to ensure that all community health programs and activities meet the needs of KPs diverse communities; developing and managing community health strategies and programs across the market, including philanthropy, in-kind, and/or community health improvement programs at the local and/or market level; guiding planning, and organizing the market-wide delivery of short and long range community initiatives and focus areas, ensuring alignment with community health priorities and organizational goals; and guiding the development of programs that measurably improve community health and support the organizations tax-exempt status.


• Manages regulatory compliance by: ensuring accountability that all programs and activities are in compliance with legislative, regulatory and KP policies and promoting a speak up culture; and ensuring accuracy of information included in all regulatory, governmental, and KP reports, and guiding team in report writing and submission of all regulatory reports.


• Leverages organizational resources by: utilizing advanced knowledge in leveraging and prioritizing in-kind resources from KP, including technical expertise, programs managed by KP, and operational assets (e.g., hiring, investments, purchasing) to connect to, support, and improve the health of KP communities and organizations and providing team with opportunities for bi-directional learning from stakeholders.


• Builds stakeholder relationships by: supervising others in building and maintaining relationships with community leaders including non-profits, for profits, elected officials, public agencies, and other key community and internal stakeholders to engage in strategic community health work; engaging market and program office leadership and other key internal and external stakeholders to manage execution of community health strategies; supervising team in collaboration with community health partners to leverage existing and build new relationships with community organizations to advance KPs mission; supervising work groups involving members of different departments to build and foster partnerships between health plan, care delivery, and community organizations that serve identified populations; and managing collaborative and strategic partnerships with philanthropic, policy, public health, and academic organizations to advance shared missions.


• Manages strategic planning by: providing significant input into the development and implementation of community health strategic plans; supervising, planning, and implementing national and market community health programs, projects, and initiatives; managing the strategic development and implementation of a market wide integrated community health plan which supports the organizations strategic imperatives and ensures alignment to local medical service area needs; and supporting market and national teams and Communities of Practice to manage team in developing and implementing innovative approaches to population health improvement.