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Coordinator, Pharmacy Supply
As part of the pharmacy team with Kaiser Permanente, you’ll learn and grow as you help make a difference in the lives of everyone in our communities. Whether you’re working with patients, partnering with physicians, or collaborating with colleagues, you’ll play a key role in an information-rich environment. One where your development will be supported and your skills will be challenged as you work at the top of your license. If you want to explore opportunities beyond your role, we provide a wide array of professional growth opportunities to help our pharmacy team advance their skills and careers. If you believe in the continued pursuit of excellence, there’s no better place to put your beliefs into practice.
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Job Type:Standard
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Job Level:Entry Level
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Travel:Yes, 100 % of the Time
Success Profile
We’re looking for Pharmacy team members who possess the following traits.
- Collaborative
- Compassionate
- Flexible
- Multi-Tasker
- Team Player
- Results Driven
Benefits
We offer several benefits to our pharmacy team.
Our Culture
As part of the Kaiser Permanente pharmacy team, you’ll collaborate with other team members and physicians to continually evolve and enhance patient care. You can also take advantage of our electronic medical record systems and our integrated technology platforms. It’s a unique opportunity to drive the future of care for all while leveraging your expertise to improve the total health of our members.
Hear From Our People
Alex
Outpatient Pharmacy Operations Manager
I’ve felt real support every step of the way throughout my pharmacy career. I would not be the pharmacist I am today if I was not empowered to practice kindness and compassion, and be allowed to be me. I feel blessed to have been a part of this organization for the past 16 years.
Osagie
Ambulatory Care Pharmacy Supervisor
I have had multiple growth opportunities at Kaiser Permanente. I started as a Summer Youth intern, then I worked as an Apothecary Circle intern. After that, I received two years of pharmacy residency training here. I’ve always been supported with substantial resources like tuition reimbursement, business resource groups, as well as coaching and mentorship programs.
Porsha
Director, Inpatient Pharmacy Services
I chose Kaiser Permanente because of its presence in our communities. We acknowledge, support, cultivate, and nourish the body, soul, and spirit of each patient, employee, and community member. I wanted to be a part of such a phenomenal organization.
Robert
Manager, Mail Order Call Center
They encouraged me to work outside of my comfort zone. Now, I’m on a career path I would have never expected. I enjoyed my pathway to get here and it’s been a challenge. It really helped me grow as a person and as an employee. Kaiser Permanente supported me to be the manager I am today.
Georgina
Project Manager
I joined Kaiser Permanente as a young mother with a family. I knew this was a stable company with great pay and benefits, and many opportunities to grow. I’ve always experienced flexibility and growth and we’re encouraged to serve our communities and to have a work-life balance.
Michelle
Pharmacy Clerk
When you join Kaiser Permanente, you have access to a wealth of experience in the health care industry. You’ll learn about more than medications. You’ll gain experience in customer service, data entry, and other valuable areas. I enjoy supporting our pharmacists and ensuring my patients receive the medications they need.
Coordinator, Pharmacy Supply
Develop and coordinate the promotion, marketing and sales of non-prescription over-the-counter (OTC) medications and health-related supplies provided to customers via KP Pharmacies. Develop, implement and oversee inventory management practices for controlled and legend drugs to ensure asset protection while maintaining safe and effective storage and handling to meet all regulatory and compliance measures. Provide oversight and direction in the technical aspects of pharmaceutical care and intravenous pharmaceutical compounding, in collaboration with the healthcare team.
- Develop, recommend, coordinate and oversee the implementation and execution of innovative and effective marketing and product promotion strategies for OTC medications, sundries and health-related supplies and products available for purchase in KP Pharmacies to increase sales to a predefined percentage of revenue. Serve as a liaison to multiple departments within and outside of pharmacy services to organize and coordinate pharmacy inventory in a cost effective manner; develop, implement and evaluate ongoing design and workflow changes that improve the productivity, service and resource utilization. Maintain sound asset management practices and routinely communicate the importance of asset accountability. Coordinate and evaluate area-wide programs and projects as assigned e.g. quality improvement, quality assurance, member service, etc. Assist in implementation and execution of programs to enhance inventory management and ensure effective product strategies consistent with department and program goals, objectives, strategies and missions. Coordinate smooth transitions of new products, formulary product changes, backorders, recalls, shortages and discontinued products. Manages data-tracking strategies and technologies.
- Communicate with pharmacy and other department managers and staff to build positive working relationships and assist in coordinating effective and timely departmental operations. Monitor and sustain pharmacy services in compliance with state and federal laws, all regulatory bodies, established quality standards and organizational service standards. Assist in the provision of satisfying pharmacy services to all Kaiser Permanente members; implement and monitor customer satisfaction measures. Personally investigate, respond and resolve customer inquiries and concerns within the location.
- Integrate and effectively coordinate location pharmacy services with other departments, physicians, other health care professionals and medical office/medical center administration; maintain a productive, collaborative working relationship within the department and the facility; identify and report issues; assist in resolving such issues where appropriate. Develop and implement programs that support the departments strategic plan and the programs quality of care objectives and strategies.
- Provide high quality service and information in response to customer inquiries. Appropriately and effectively influence priorities of Pharmacy Services within the Regional Pharmacy Department to achieve the mission and goals of the Department and KPNW. Perform additional duties as assigned.
- Minimum five (5) years working in a Pharmacy health care setting
- High school diploma or General Education Development (GED) required
- This job requires credentials from multiple states. Credentials from the primary work state are required at hire. Additional Credentials from the secondary work state(s) are required post hire.
- Pharmacy Technician License (Oregon) within 6 months of hire
- Pharmacy Technician Certification (Washington) within 6 months of hire
- Pharmacy Technician Certificate within 6 months of hire
- Completion of an accredited Pharmacy Technician training program OR minimum of three (3) years of the required five years experience must be as a Pharmacy Technician
- Demonstrated success in team development, process development and ongoing process assessment
- Demonstrated success in managing/supporting change processes within workgroups
- Demonstrated knowledge of and skill in project management, decision making, creativity/innovation, customer service, problem solving (analysis), results orientation, group presentations, group facilitation, influence (lead and motivate others) and training
- Must possess strong interpersonal, verbal and written communication skills
- Comprehensive knowledge of MS Office Suite (Word, Excel, Access)
- Knowledge of retail merchandising, profit center management, financial analysis and inventory management
- Ability to travel frequently within the Northwest Region
- Bachelors degree in a healthcare related field preferred
- Experience in product procurement, warehousing, inventory management, Vendor Managed Inventory (VMI) and Continuous Replenishment (CRP)
- Thorough knowledge of organized healthcare systems, clinic operations and Kaiser Permanente Northwest organizational structure
- Proven organization skills/abilities; ability to support implementation of departmental and organizational process changes, policies and procedures, and audits
- Experience handling difficult encounters and/or service breakdowns
Navigating the Hiring Process
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Industry Leader
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Honored for excellence 12 years in a row
See why we earned our 12th Pharmacy Quality Alliance Laura Cranston Excellence in Quality Award for high achievement in medication safety and appropriate use
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Mail-order pharmacy honored
We're proud to share that J.D. Power ranked our mail-order pharmacy as highest in the segment — ahead of our closest competitors. Along with satisfying our customers, we're also a great place to work.
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Working at Kaiser Permanente
We're more than 235,000 dedicated professionals working together to deliver a healthier tomorrow. With the wellness of our patients and our communities at heart, we're revolutionizing care.
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Reaching far into the community
Every day, we work hard to help our communities thrive. Along with expanding affordable coverage and quality care, we work to tailor care to the needs of the most vulnerable. We're also reducing greenhouse gas emissions and making investments that matter.
Working together for our patients
As part of the pharmacy family, we know that, together, we can make a difference in the lives of those in our community. Here, you’ll bring these beliefs into your practice every day.
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