Manager, ER
This manager level position is primarily responsible for managing EEO and other HR investigations across one or more business functions, managing reporting of Company employee information, and manages employee relations training and assistance activities aligned with KPs performance management strategy and processes. This position manages activities associated with continued regulatory compliance and manages complex consulting efforts with business line stakeholders on Human Resources policies, processes, procedures, laws, and regulations.
- Pursues professional growth and provides developmental opportunities for others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; training and developing talent for growth opportunities; delegating tasks and decisions; fostering open dialogue amongst team members; executing performance management guidelines and expectations; and working closely with employees to set goals and provide open feedback and coaching to drive performance improvement.
- Manages designated work unit by translating business plans into tactical action items; ensuring all policies and procedures are followed; delegating tasks to meet goals and objectives; overseeing the completion of work assignments; aligning team efforts; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; removing obstacles that impact performance; and guiding performance and developing contingency plans accordingly.
- Manages EEO and other HR investigations across one or more business functions by managing the collection and analysis of quantitative and qualitative data; leading interviews; making recommendations based on investigation findings; understanding key business issues; consulting with HR and business leadership; evaluating and recommending corrective action plans for substantiated allegations; and ensuring investigation findings are fully documented.
- Manages reporting of Company employee information by reviewing and distributing reports and analyses; overseeing the design and implementation of new reports; ensuring alignment of reports with Human Resources and business needs; identifying requirements for database technologies to track key data (e.g., case management, investigation status); gaining buy-in from stakeholders; building and maintaining relationships with external parties to resolve issues; and ensuring reporting requirements are met.
- Manages employee relations training and assistance activities aligned with KPs performance management strategy and processes by ensuring team members provide specialized consultation; conducting and reviewing research; providing advice and assistance on employment-related regulations at the State and Federal levels; and partnering to develop and deliver formal education and training.
- Manages activities associated with continued regulatory compliance by monitoring and interpreting strategy around regulatory changes; determining the impact of changes to the business; providing direction on implementation of changes; and providing regulatory input before and during inspections to minimize the risks of future non-compliance.
- Manages complex consulting efforts with business line stakeholders on Human Resources policies, processes, procedures, laws and regulations by advising employees and management as needed; analyzing concerns; coordinating problem resolution; staying abreast of and interpreting policies and regulations; developing policies in partnership with cross-functional leadership; guiding managers on employee management, discipline, and terminations; and working with Legal to resolve issues.
- Ambiguity/Uncertainty Management
- Attention to Detail
- Business Knowledge
- Communication
- Constructive Feedback
- Critical Thinking
- Cross-Group Collaboration
- Decision Making
- Dependability
- Diversity, Equity, and Inclusion Support
- Drives Results
- Facilitation Skills
- Health Care Industry
- Influencing Others
- Integrity
- Leadership
- Learning Agility
- Organizational Savvy
- Problem Solving
- Short- and Long-term Learning & Recall
- Strategic Thinking
- Team Building
- Teamwork
- Topic-Specific Communication
- Applied Data Analysis
- Business Acumen
- Business Documentation
- Change Management
- Conflict Resolution
- Consulting
- Coordination
- Discretion
- Employee Training
- Employee/Labor Relations
- Employment Law
- Human Resources Policies & Regulations
- Information Gathering
- Investigation Case Files
- Investigation Procedures
- Investigations
- Investigations Management
- Methodological Appropriateness
- Personal Courage
- Preservation of Evidence
- Relationship Building
- Risk Assessment
- Stakeholder Management
- Stress Tolerance
- Technical Documentation
- Written Communication
- Minimum three (3) years experience in a leadership role with or without direct reports.
- Bachelors degree in Human Resources, Business, Social/Behavioral Science, Education, Public Administration, Liberal Arts, or related field and Minimum six (6) years experience in HR consulting, including at least 4 years in employee and/or labor relations. Additional equivalent work experience in a directly related field may be substituted for the degree requirement.
- Two (2) years supervisory experience.
- Four (4) years experience working cross-functionally across departments, functions, or business lines.
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