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FADV - Nevada (KAISER VOLUNTEER/EXTERN PACKAGE + FEDERAL + MVR)

Primary Location Reno, Nevada Facility Name Reno Del Monte Medical Offices Employee Status: Regular Schedule Full-time Scheduled Weekly Hours: 40 Shift Day
Job Number 1364964 Date posted 07/02/2026
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At Kaiser Permanente our nurses are leaders, clinicians, researchers, innovators, and scientists who are contributing toward being an industry-leading voice for advancing evidence-based care. Whether supporting the patient directly in our hospitals or clinics, providing care at home, serving our patients through innovative virtual technology, or managing care delivery teams, Kaiser Permanente nurses utilize scientific evidence and our integrated care model to optimize the total health of our members and the communities we serve. We invite nurses who are passionate about nursing excellence, high-quality compassionate care delivery, professionalism, integrity, teamwork and patient and family centeredness to join our teams so that we can continue to sustain and build upon our culture of excellence.

  • Job Schedule: Full-time
  • Scheduled Weekly Hours:
  • Shift: Day

Success Profile

We’re looking for Nurse Leaders who possess the following traits.

  • Collaborative
  • Compassionate
  • Flexible
  • Leadership
  • Socially Conscientious
  • Trustworthy

Benefits

We offer several benefits to our nurses.

Our Culture

At Kaiser Permanente, we cultivate an environment of compassion, integrity, trust, and open communication that helps our teams do their best work. We believe that lifelong learning will expand our knowledge so we can better serve our patients. Our practice is rooted in research and evidence-based care. Our nurses reflect the rich diversity of our members and communities and provide culturally responsive and competent care that promotes understanding of our members needs and preferences. At Kaiser Permanente, nurses are highly skilled professionals who exemplify leadership, critical thinking, and collaborative problem solving and deliver the right care, at the right time, in the right setting.

Hear From Our People

Caitlin

Caitlin

Inpatient Lactation Consultant

As an RN/IBCLC in Maternal Child, I’m meeting families at a pivotal time — I’m there to help launch a new family into the world. Everything I do has the potential to impact a family’s health for generations to come.

Kimberly

Kimberly

Quality Coordinator RN

In Hawaii, your community is your family — or ‘ohana.’ I am able to provide extraordinary patient-centered care to my ohana.

David

David

Appointment and Advice RN

The location is fantastic. Kaiser Permanente is all over the country. You can pick almost any environment you want — from ocean to mountain to city. You’ll still be able to contribute to our mission of providing high quality health care at a local facility.

Shawn

Shawn

BSN, RN

I chose Kaiser Permanente because their staff and providers really show that they care about you. Also, throughout my 12 years of working here I’m always learning something new, and I’ve had many opportunities for growth and development.

Kristen

Kristen

Relief Charge Nurse

Working as a nurse at Kaiser Permanente has allowed me the perfect flexible schedule so that I can volunteer as Girl Scout Leader and room parent for both my children. My kids know that I am a hardworking mother who can provide, as well as a mom who can be present and be there for them – and that means everything to me.

Jazmin

Jazmin

RN, Advice Nurse

Working for Kaiser Permanente has allowed me to take control of my future and make my goals a possibility. I feel that Kaiser Permanente allows me to keep climbing and moving. Having that ability truly makes me feel empowered.

FADV - Nevada (KAISER VOLUNTEER/EXTERN PACKAGE + FEDERAL + MVR)

Primary Location Reno, Nevada Facility Name Reno Del Monte Medical Offices Employee Status: Regular Schedule Full-time Scheduled Weekly Hours: 40 Shift Day
Job Number 1364964 Date Posted 08/28/2026
Submit Interest
Description:
Job Summary:

Supports data collection/interpretation by reviewing routine and some non-routine data in claims databases, using basic knowledge of KP systems. Following standard practices for collecting medical data and validating medical coverage, following broad guidance to verify details in referral requests and/or authorizations, and conducting a detailed review of audit work, in accordance to policies and procedures. Acts in compliance with KP policies by ensuring assigned tasks are compliant with policy and maintaining basic knowledge, of relevant compliance standards, regulatory policies, laws, or accreditation standards. Follows standard practices to complete assigned tasks during strategic projects, identifying and voicing problems when specific process/system issues arise, and conducting a detailed review to ensure project metrics are achieved. Supports member identification/support processes by obtaining and providing basic information related to claims-payment issues and communicating with other team members to understand resolutions that should be proposed to providers and members.

Essential Responsibilities:

  • Works with others within work team to obtain and share basic information. Listens and addresses performance feedback; provides feedback to team members. Learns new relevant knowledge and skills; acknowledges strengths and weaknesses based on career goals and takes action to leverage / improve them. Adapts to change, challenges, and feedback with moderate guidance. Responds to the needs of others to support completion of routine work tasks.

  • Follows detailed, daily instructions to complete routine tasks with moderate supervision. Collaborates with others within ones team to address routine and some non-routine task issues; communicates status and escalates more complex issues. Adheres to established priorities, deadlines, and expectations. Identifies and speaks up for improvement opportunities within ones team.

  • Supports the payment of claims as directed by: conducting some fact-finding to ensure that all expenditures are reviewed and paid on time in accordance with appropriate benefits and internal protocols, under moderate guidance; and communicating with claims adjudicators and vendors to provide claims information (e.g. pay decisions, clinical determinations, referral matching) back to adjudicators on payment approval/denial, under a moderate degree of supervision.

  • Acts in compliance with KP policies by: completing routine tasks according to policies and procedures that support compliant work, following detailed instructions, with moderate guidance; conducting a detailed review of work and providing feedback to ensure work is completed according to relevant documentation, policies, and processes related to referrals, authorization processes, utilization review; and utilizing basic knowledge of standard claims processing to identify relevant compliance standards, regulatory policies, laws, or accreditation standards that should be incorporated into compliance training.

  • Supports data collection/interpretation as directed by: using basic knowledge of database technologies to review and correct common database issues related to system configurations and testing changes; conducting routine and some non-routine data and documentation tasks to ensure the accuracy of claims details in claims databases across various regions; and following detailed processes and procedures to maintain database workflows.

  • Supports member identification/support processes as directed by: obtaining and reviewing basic information to own team members respond to and resolve claims-payment issues or provider disputes; and communicating with other team members to understand resolutions that should be proposed to providers and members when addressing claims and benefits inquiries.

  • Contributes to improvements to operations and technology processes by: identifying problems with claims, referrals, or other system processes with moderate guidance; and conducting a detailed review of project metrics to monitor the success of strategic improvement projects.
Minimum Qualifications:

  • High School Diploma or GED, or equivalent AND minimum one (1) year of experience working in a corporate or business office environment OR Minimum two (2) years of experience working in a corporate or business office environment.


Additional Requirements:
  • Knowledge, Skills, and Abilities (KSAs): Data Entry; Insurance Coding
Primary Location: Nevada,Reno,Reno Del Monte Medical Offices Scheduled Weekly Hours: 40 Shift: Day Workdays: N/A Working Hours Start: 09:00 AM Working Hours End: 05:00 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: NUE-NV-01|NUE|Non Union Employee Job Level: Individual Contributor Department: KP Nevada - Medical Office Support - 3841 Kaiser Permanente strives to offer a market competitive total rewards package and is committed to pay equity and transparency. The posted pay range is based on possible base salaries for the role and does not reflect the full value of our total rewards package. Actual base pay determined at offer will be based on labor market data, internal alignment, and a candidate's years of relevant work experience, education, certifications, skills, and geographic location. Travel: No Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.
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