System administrator responsibilities include ensuring that clinical algorithms in system upgrades of existing systems and in implementation of new systems are clinically appropriate and function in a way that optimizes quality of care, patient safety, and cost. This is accomplished by leading and/or working collaboratively with application analysts, IT staff, clinicians, and operational managers in the planning, development, testing, training, implementation and evaluation phases of system upgrades and implementation. Accountable to improve how CM clinical and non-clinical staff interact with systems by using system functionality. Accountable for education program development and implementation to support knowledge and skills of CNS nursing staff; develops training to support key initiatives in quality/redesign/practice improvement; accountable for clinical nursing orientation; provides consultation and leadership to clinical teams in the orientation, training and selection of new employees; collaborates with leaders to implement strategies and programs to support clinical and service quality improvement and workforce planning initiatives; supports managers in achieving desired performance of clinical nursing staff. Accountable to ensure that departments clinical protocols are current and accurately reflected in EMR documentation systems. Accountable to support the research to ensure protocols are evidence-based and that protocols are in alignment with GH clinical practice.

• Manages system upgrades and implementation, including management of clinical algorithms, troubleshooting and working with vendors when applicable. Optimizes clinical decision support tools. Serves as a liaison between IT and CNS clinical operations and managers. Provides advice and consultation to clinical leaders regarding informatics-related topics, participates in clinical improvement projects. Acts as system administrator for Epic Triage module and for Dawn AC.


• Develops curriculum training to assure key clinical initiatives in quality, safety and practice improvement are integrated into practice. Assures orientation programs for new nursing staff are completed and documented. Collaborates with leaders and preceptors to implement strategies to monitor and evaluate clinical orientation. Supports managers in achieving desired performance of clinical nursing staff.


• Manages department clinical guidelines including timely review of protocols and ensuring content is reflected in the clinical systems. Develops and maintains clinical standard work documents.


• Provides clinical oversight and ad hoc clinical consultation to IT technical staff on topics such as interface design, clinical content decisions, etc.