Lifestyle Medicine Clinic Lead

Designs, presents, evaluates, and educates on health education programs and services. This includes coordinating, planning, and delivering trainings or other educational encounters, maintaining educational and training resources, making updates to educational materials and courses, and collecting and analyzing data from classes and programs. Roles in this subfunction also assess and understand the individual needs of trainees, both from a classroom perspective and a broader population perspective.

• Promotes learning in others by proactively providing and/or developing information, resources, advice, and expertise with coworkers and members; builds relationships with cross-functional/external stakeholders and customers. Listens to, seeks, and addresses performance feedback; proactively provides actionable feedback to others and to managers. Pursues self-development; creates and executes plans to capitalize on strengths and develop weaknesses; leads by influencing others through technical explanations and examples and provides options and recommendations. Adopts new responsibilities; adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work; champions change and helps others adapt to new tasks and processes. Facilitates team collaboration to support a business outcome.
• Completes work assignments autonomously and supports business-specific projects by applying expertise in subject area and business knowledge to generate creative solutions; encourages team members to adapt to and follow all procedures and policies. Collaborates cross-functionally and/or externally to achieve effective business decisions; provides recommendations and solves complex problems; escalates high-priority issues or risks, as appropriate; monitors progress and results. Supports the development of work plans to meet business priorities and deadlines; identifies resources to accomplish priorities and deadlines. Identifies, speaks up, and capitalizes on improvement opportunities across teams; uses influence to guide others and engages stakeholders to achieve appropriate solutions.
• Assesses and understands member needs by: understanding and proactively identifying individual needs, interests, abilities, and a variety of learning styles; adjusting teaching style and other aspects to meet the needs of participants, to create an inclusive environment which exceeds the needs of diverse individuals; and helping members find additional health promotion resources/services, when appropriate.
• Collects, analyzes, and reports on course data by: using the appropriate software applications to efficiently obtain and enter valid, reliable data such as attendance, utilization, referrals, and evaluations; analyzing data and considering results in the context of past classes taught and current class makeup to find areas for improvement in the course; and presenting data and findings from courses taught to keep relevant parties informed about course progress and initiatives, including department leaders and other stakeholders.
• Engages, educates, and/or trains members by: applying advanced evidence-based education techniques and teaching methods (such as Motivational Interviewing) in recurring interactions (e.g., classes, group or one-on-one encounters); ensuring members learn about the defined content area and leave the course with an advanced understanding of the course material; creating a consistently welcoming atmosphere in a classroom setting and/or other encounters conducive to member learning, engagement, and participation; and translating complex evidence-based concepts into simple and understandable information for members to maximize learning and adherence.
• Designs and updates training by: using data and the latest research to design interactive activities, assignments, and testing, appropriate for the goals of each encounter and/or course learning outcomes for a variety of encounters; developing high-quality, culturally responsive multi-media health education materials for complex subject matters; and independently identifying and communicating the need for content changes and collaborating to update member-facing materials.
• Maintains and updates resources by: identifying outdated information and making significant updates to multimedia health information resources; maintaining and making new additions to one or more a databases and/or content modalities of educational resources and materials, as needed and as directed by appropriate program staff; and determining what new educational resources and materials are needed and when to remove old resources.