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Supervisor Emergency Service Dept. RN (San Diego)
Our nurse leaders maintain a strong commitment to the highest standards of professional nursing practice and to sustain a culture of excellence. You will encourage your teams to use evidence-based practice to deliver high-quality patient care, contribute to research, and spread innovation beyond Kaiser Permanente. Backed by the resources of one of the nation’s largest health care providers, you’ll motivate and inspire your team to achieve goals, value individual contributions, and celebrate accomplishments in meaningful ways while realizing your own potential as a leader.
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Job Type:Standard
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Job Level:Team Leader/Supervisor
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Travel:No
Success Profile
We’re looking for Nurse Leaders who possess the following traits.
- Adaptable
- Collaborative
- Compassionate
- Leadership
- Problem-Solver
- Results-Oriented
Benefits
Our compensation and benefits are designed to help you and your family stay healthy and thrive.
Our Culture
Our Nurse Leaders cultivate an environment of compassion, integrity, trust, and open communication that helps our teams do their best work. Together, we pursue lifelong learning in the belief that it expands our knowledge so we can better serve our patients. We participate in research to inform our evidence-based care. Our nurses reflect the rich diversity of our members and communities, and provide culturally responsive and competent care that promotes the understanding of our members’ needs and preferences. At Kaiser Permanente, nurses are highly skilled professionals who exemplify leadership, critical thinking, and collaborative problem-solving, and deliver the right care, at the right time, in the right setting.
Hear From Our People
Ghada, PhD, RN, NEA-BC, CENP
SCAL Regional Director
Patient Care Services
So proud to be a Kaiser Permanente nurse leader. Despite all the challenges we experienced with the pandemic, we remained true to our mission to provide safe, quality care to our patients and members, and continue to encourage our employees to grow and develop professionally. I have completed my Doctor of Philosophy in Nursing and lead with an exceptional team. There are boundless opportunities here.
Gertrude, RN, BSN, MSA
Administrative Service Director
Nursing Administration
Kaiser Permanente has a mission of providing affordable health care not just for our members, but also the community — which is a passion of mine. I consider myself very fortunate to work for an organization that values their employees. As a nurse leader, I LOVE what I do! We provide endless possibilities for growth and professional development.
Michele, JD, MBA, RN
Director
Nursing Professional Development and
Simulation/Magnet Journey
Kaiser Permanente provides its nurse leaders with opportunities to innovate and thrive in an evidence-based practice that’s advancing the science of nursing and embracing a culture of excellence.
Philidah, MSN, RN
Sr. Director of Nursing
It’s a privilege to work for Kaiser Permanente. They support nurses through a variety of learning opportunities, from self-paced learning to leadership courses and stretch assignments. It enables equitable opportunities for professional growth and career advancement.
Mervin
Assistant Medical Center Administrator
I’m incredibly grateful for the support I received from Kaiser Permanente. I would not be where I am right now without the mentoring from outstanding leaders, the strong relationships I built with my team, and the partnership with other departments.
Melissa
Assistant Nurse Manager
I’m in my first position here, but I’ve already had the opportunity to be part of the Magnet Journey, quality and safety committees, and co-chair Professional Nursing Excellence Council. Kaiser Permanente continues to help me grow through leadership training programs like Activate and stretch assignments.
Aletha
Department Manager
Kaiser Permanente has many resources and tools to help us grow professionally. We have courses and financial aid for individuals who choose to advance.I love being a leader because I love to encourage, inspire, and develop my team. I also embrace challenges and enjoy collaborating in projects that positively impact our members.
Adriana
Department Manager RN
Kaiser Permanente allows me to focus on preventive health care, which contrasts with my acute care background. I appreciate the preventive care services that we offer our members and the different forms of communication based on personal preference.
Supervisor Emergency Service Dept. RN (San Diego)
Provides (8-24 hours, 7 days/week) first-line operational supervision of the delivery, implementation and evaluation/improvement of direct patient care emergency medicine and nursing services and personnel in assigned functional unit/area(s) within a 24/7 Emergency Services Department. Ensures that healthcare team/staff provide high quality, cost-effective care and patient-focused services that comply with all organizational, departmental and local, state and federal regulatory requirements. Within assigned unit/area(s) implements, monitors, maintains and evaluates clinical nursing practice, quality, cost, service and utilization management standards.
Essential Responsibilities:
- Supervises the day-to-day operations and delivery of emergency nursing and patient care services including clinical practice standards, staffing, scheduling, safety/risk management, payroll, human resources, labor relations, budgets, quality management/ improvement.
- Ensures that the highest quality of care is provided that complies with the Nursing Practice Act, TJC, federal, state and local regulatory requirements, established departmental policies/procedures and standards, as well as with utilization and clinical/performance standards and measures.
- Evaluates/monitors and improves quality of service and utilization standards and responsible for coordinating/providing patient care that meets member, physician/provider, and internal clients needs across the continuum of care.
- Investigates, recommends and implements/evaluates processes/practices to improve systems and patient care.
- Monitors, improves and evaluates the performance of assigned staff; develops staff; counsels staff regarding performance issues; resolves human resources and labor relations issues; responsible on the first level for hiring, termination, discipline, promotion and demotion.
- Collaborates with other managers and departments in developing appropriate levels of services; measuring and improving internal and external customer satisfaction; meeting access demands and service needs; improving the cost structure.
- Investigates and resolves patient/family/member concerns regarding patient care and service quality.
- Monitors and expedites patient care as indicated by patient condition; assigns patients to staff as indicated by acuity.
#RNMGR
- Minimum two (2) years recent clinical experience in emergency or critical care nursing services,
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- Minimum two (2) years supervisory experience in critical care or emergency services nursing
- BSN or BA/BS in healthcare or closely related field.
- Graduate of an accredited school of nursing.
- Registered Nurse License (California) required at hire
- Advanced Cardiac Life Support required at hire from American Heart Association
- Basic Life Support required at hire
- Ability to demonstrate knowledge of the Nurse Practice Act, TJC, EMTALA and other local, state and federal regulations.
- Must be able to work in a Labor/Management Partnership environment.
- Emergency Nursing Certificate preferred.
- Emergency Department or ICU Charge Nurse experience preferred.
Notes:
- Variable weekend
- Three 12 hour shifts (8 hour shifts are not an option)
- 4 hours for administrative time per week.
#LI-DB1
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Recognized for excellence again
We're proud to share that for the second year in a row, 100% (39 of 39) of our hospitals rated high-performing (top 20% in the nation) for at least 1 of the 35 measures in the U.S. News & World Report. Seventeen of our hospitals ranked among their state's Top 50 and two ranked in the nation's Top 50 for a specialty.
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Leading within a culture of excellence
Nurse leaders use innovation, research, and technology to advance the practice of nursing. Learn more about joining our culture of excellence.
Ensuring our member’s needs are met
Our nurse leaders ensure we provide culturally responsive and competent care that meets our members’ needs and preferences.
Our Events
Want to talk to a member of the Kaiser Permanente team? Meet us at an upcoming hiring event.
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