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Acting as the backbone of our organization, you’ll help support our commitment to total care as you build a career where you can realize your own potential.

Surgery Scheduling Clerk

Primary Location San Diego, California Schedule Call-in/On-Call Shift Day Salary $27.18 - $31.77 / hour

Job Number 1366140 Date posted 07/15/2025

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Job Summary:

Under direct supervision, schedules patients for pre-operative tests & appointments; distributes prescribed pre-operative exam forms to appropriate departments; provides telephone coverage & reception for designated areas; distributes surgery schedule per established distribution list; types & mails letters to pre-operative patients regarding surgical procedures/policies.

Essential Responsibilities:

This description is for recruitment posting purposes only. It has not received full HR review and approval.
- Upholds KPs Policies & Procedures, Principles of Responsibilities & applicable state, federal & local laws
- Schedules & reschedules patients for all pre-operative appointments which are predetermined by the date & nature of surgery
- Contacts patients to coordinate all prescribed appointments & preoperative diagnostic tests within appropriate timeframe
- Types & mails instructional letters to pre-operative patients regarding surgical procedures & policies
- Prepares, distributes, collects & maintains all pre-operative lab, w-ray, EKG reports & other forms
- Receives & records surgery cancellations & scheduling changes
- Distributes daily surgery schedules to various personnel per established distribution list
- Provides telephone & in-person reception to designated area(s) by responding to patients & physicians questions, answering & screening telephone calls, receiving & relaying messages
- Performs other duties as required, such as typing, filing ordering supplies, accessing general patient information from computer systems, compiling statistics, duplicating copies, etc
- Informs various department personnel of cancellations & scheduling changes
- Equipment Utilized: Duplicating Equipment, Telefaxing Equipment, Multi-Line Phone Automated Appointment & Record Information Systems (i.e., CARE, CRIS), Typewriter, PC
- Assume other activities & responsibilities from time to time as directed

Basic Qualifications:

Experience

Six (6) months of medical office experience to include knowledge of medical terminology and multi-line phones.

Good oral and written communication skills.

Typing at 35 wpm.

Education

License, Certification, Registration

Notes:

May travel 50% to San Marcos.

Primary Location: California,San Diego,Garfield Specialty Care Scheduled Weekly Hours: 1 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri, Sat, Sun Working Hours Start: 07:00 AM Working Hours End: 07:00 PM Job Schedule: Call-in/On-Call Job Type: Standard Worker Location: Onsite Employee Status: Regular Employee Group/Union Affiliation: B09|OPEIU|Local 30 Job Level: Individual Contributor Department: Garfield Specialty Center - Head and Neck-Regular Clinic - 0806 Pay Range: $27.18 - $31.77 / hour Travel: Yes, 50 % of the Time

Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.

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