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Manager UM- Discharge Planning

Primary Location San Francisco, California Facility Name San Francisco 2425 Geary Hospital Schedule Full-time Shift Day Salary $175200 - $226710 / year
Job Number 1408264 Date Posted 02/24/2026
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Job Summary:

Develops, coordinates and manages the administrative and operational activities that are directly associated with the utilization management of medical services provided to Kaiser members. Works independently; establishes priorities for staff.

Essential Responsibilities:


  • Chairs and Co-chairs local committees focused on creating, implementing and monitoring  work plans to achieve UM targets and performance improvement. Provides expertise into target setting processes. Shares accountability with other medical center leadership for the daily monitoring of utilization indicators and performance, identification and escalation of problems, and initiation and evaluation of action plans for achieving medical center targets and improve the quality of care and services.  Participates and provides UM expertise on local and regional committees, including UM Peer, UM Chiefs/Directors, Quality, TPMG, other departments and contracted/planned providers. Manages projects related to chart reviews.

  • Conducts utilization data analysis (avoidable days, readmissions,  UMAB, PRS reports, one-day stays, DRGs, LOS, PDRs, etc.)  for trending and development  of  performance improvement initiatives. Partners with the UM Chief and  KFH/TPMG local medical center leadership, to engage the following  areas in the development  and implementation of a comprehensive utilization management work plan  to meet or exceed medical center targets: Physicians,  managers across the continuum,  and TPMG/KFH service leaders and managers.  May include oversight of the coordination of  KP members care with  leaders responsible for UM activities associated with alliance/contract hospitals and networks.

  • Links with the Quality Department to ensure quality improvement, risk, and safety management activities are aligned with local UM initiatives.

  • Identifies and incorporates (as appropriate) evidence-based best/successful practices  (e.g. care paths, innovative discharge planning/case management  models, etc.) into efforts to improve quality of care/service and reduce costs.

  • Collaborates with interdisciplinary teams across the continuum of care including, but not limited to (HBS, TPMG Sub-specialty departments, Nursing, MSW, PT/OT, HH, Hospice, SNF, CCM, Behavioral Health, Rehabilitation, etc.). to ensure patient care is effectively provided, clinically appropriate, service oriented, safe and cost effective. Partners with TPMG to provide UM related education and training as needed.

  • Ensures compliance with regulatory/accreditation  (NCQA, MDQR, CMS, Medi-Cal, DMHC, DOL, JCAHO,etc.) requirements related to UM by partnering with other departments and  facilitating workgroups in maintaining survey readiness.

  • HR related activities (average 18 employees): Manages and resolves human resource, employee, department safety, and risk management issues. Responsible for all aspects of staff management including, hiring, development/training, performance reviews and terminations.

  • Manages department budget and finances. Develops implements, and monitors departmental policies and procedures.

  • Kaiser Permanente conducts compensation reviews of positions on a routine basis. At any time, Kaiser Permanente reserves the right to reevaluate and change job descriptions, or to change such positions from salaried to hourly pay status. Such changes are generally implemented only after notice is given to affected employees.
Basic Qualifications:
Experience


  • Three (3) or more years of experience in management /leadership in a hospital or outpatient setting.

  • Minimum three (3) years of previous experience in utilization management activities required.

Education

  • Graduate of accredited school of nursing.
  • BSN or BA in health care related field or 4 years of equivalent experience required.
License, Certification, Registration
  • Registered Nurse License (California)
Additional Requirements:

  • Knowledge of the Nurse Practice Act, JCAHO, NCQA, and other local, state, and federal regulations.
  • Demonstrated skills in leading and facilitating the efforts of multidisciplinary groups.
  • Demonstrated strong communication, problem-solving and analytical skills.
  • Must be able to work in a Labor/Management Partnership environment.
Preferred Qualifications:

  • Masters degree preferred.
Primary Location: California,San Francisco,San Francisco 2425 Geary Hospital Scheduled Weekly Hours: 40 Shift: Day Workdays: Thu, Fri, Sat, Sun Working Hours Start: 07:00 AM Working Hours End: 05:00 PM Job Schedule: Full-time Job Type: Standard Worker Location: Onsite Employee Status: Regular Employee Group/Union Affiliation: NUE-NCAL-09|NUE|Non Union Employee Job Level: Manager with Direct Reports Department: San Francisco Hospital - Hospital Administration - 0201 Pay Range: $175200 - $226710 / year Kaiser Permanente is committed to pay equity and transparency. The posted pay range is based on possible base salaries for the role and does not include the value of our total rewards package. Actual pay determined at offer will be based on years of relevant work experience, education, certifications, skills and geographic location along with a review of current employees in similar roles to ensure that pay equity is achieved and maintained across Kaiser Permanente. Travel: No On-site: Work location is on-site (KP designated office, medical office building or hospital). Worker location must align with Kaiser Permanente's Authorized States policy. Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.
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