OR Scheduling Clerk G6
This position supports Interventional Services providing clerical assistance and scheduling for Surgical Services supporting multiple service lines.
Essential Responsibilities:
* Must review perioperative/ procedures, to identify any gross inaccuracies and missing data elements.
* Checks daily schedule for completeness and accuracy.
* Verifies discrepancies and coordinates changes to manager.
* Prepares daily schedule according to established policy, makes copies, and distributes to designated departments. Secures patients' charts and prepatory exams, i.e. history and physicals, lab, x-rays, previous procedure reports, EKGs, consents, etc.
* Performs specific scheduling functions within case blocks, using KASIS, CIPS, moving cases from the case depot, rescheduling cases, editing cases, and maintaining wait lists.
* When scheduling, includes turnaround times and case lengths.
* Works closely with surgeons, OR Scheduling Administrators, department Medical Assistants, Surgeons, and other Surgery Schedulers as needed.
* Reconciles cases completed with computer scheduling systems.
* Answers telephone, communicates schedules, schedule changes, add-ons to physicians, charge nurse, coordinating nurse, and other staff/ departments as necessary.
* Knows when to seek additional information, prioritizes, and performs several functions simultaneously and on a consistent basis.
* Originates department downtime procedures when necessary.
Basic Qualifications:
Experience
- 5 years of Customer Service required.
Education
- N/A
License, Certification, Registration
- N/A
Additional Requirements:
- Demonstrates satisfactory competence in computer data entry systems similar to those used with Kaiser Permanente, or proficiency in work processing applications.
- Must have a working knowledge of PC's and ability to navigate in a Windows environment.
- Basic knowledge of office equipment (fax machine, copy machine, scanner).
- Ability to speak clearly, read, write and thoroughly understand English. Ability to learn and follow policy and procedures.
- Previous experience with procedure scheduling in either the Operating Room, Clinic, or Procedural area preferred. Knowledge of surgical/ procedure supplies and equipment needed to be ordered.
Skills Testing: MS Office, Typing 30 WPM, Medical Terminology.
Preferred Qualifications:
- Previous procedural/surgery scheduling experience preferred.
Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.
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