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Inpatient Psychiatric Case Manager On-Call

Primary Location Santa Clara, California Schedule Call-in/On-Call Shift Day Salary $57.88 - $74.88 / hour
Job Number 1352187 Date posted 07/15/2025

Mental health is an essential component of total health. As mental health professionals, we’re on the front lines every day, using the latest advances to help those in need. If you share our passion for care and our commitment to helping those around us, you’ll have the resources you need to make a real difference. Our services include adult and child therapy as well as help with addiction and eating disorders.

  • Job Type:Standard
  • Job Level:Individual Contributor
  • Travel:No

Success Profile

These are the traits of the most successful members of our behavioral health team.

  • Adaptable
  • Compassionate
  • Good listener
  • Proactive
  • Results Driven
  • Versatile

Benefits

Our compensation and benefits are designed to help you and your family stay healthy and thrive in and beyond work.

Our Culture

We offer a mental health environment that's unique both in the way we treat our patients and in the way we support our health care professionals. Here, we practice evidence-based care in a team setting that’s focused on the needs of the individual, the family and the population as a whole. This gives your patients the opportunity to work towards achieving their physical, mental, and behavioral health goals. On our teams, we hold social justice as a shared value and are committed to addressing and eliminating stigma associated with mental health and addiction. Working as part of a team also helps support your own career growth while you provide high-quality strengths-based, brief, solution-focused, and episodic mental health care.

Hear From Our People

Aaron

Aaron

Psychiatric Social Worker

Kaiser Permanente has been an excellent platform for me to grow as a professional. The organization has demonstrated its commitment to the continued growth of its employees through the training it offers and encourages. I’ve always resonated with the organization’s integrated approach to health care, and its recognition of how essential good mental health is to a person’s overall well-being.

Breeza

Breeza

Licensed Certified Social Worker

I would recommend and do recommend workingfor Kaiser Permanente. It’s a professional, clean,friendly, fast-paced environment and there is a real trustand respect for clinical staff no matter what role weserve. I love feeling valued and heard and am thankful tohave found an environment that providesthat.

Janice

Janice

Licensed Marriage & Family Therapist

This is the best place to work because ofthe commitment to the total health of our members, thework/life balance, the possibilities to use clinical skillsin a variety of capacities within the organization andopportunities for personal and professional growth. Asemployees of Kaiser Permanente, we all have a voice and areencouraged to use it.

Gabriela

Gabriela

Clinical Program Manager

At Kaiser Permanente, I have opportunities to learn and work in a professional setting with people who are passionate about patient care. I love my career as a therapist and now as a manager! I really enjoy helping others and learning new interventions and modalities. These ensure my personal and professional growth.

Laura

Laura

Psychotherapist

Kaiser Permanente is a health care leader who sets trends and makes a difference in industry practices and protocols. I like the extraordinary resources available to do my job, the servant leadership of my manager and director, and the high standard of business and clinical ethics.

Amie

Amie

PsyD, Clinical Psychologist

We’re an innovative, vision-forwardcompany. While Integrative-Care models are relatively new,we’ve been on the frontlines of building out ahigh-functioning integrated team for over a decade. Withinthis model of care, we’re pushed to think out of the boxwhen it comes to patient care, be collaborative, andsucceed in a fast-paced environment.

Carol

Carol

PhD, Licensed Certified Social Worker – Clinical

Kaiser Permanente demonstrates itscommitment to their employees’, has a top-notch salary andcompensation package, and has a leadership body that iswell trained and supportive. As a Clinician and a Manager,I am very impressed with our commitment to qualityoutcomes. I have truly found a home here and would behonored for Kaiser Permanente to be my last professionalstop in my career.

Michael

Michael

PsyD, Licensed Marriage and Family Therapist, Psych Social Worker

Kaiser Permanente, in my opinion, is agreat mix of professional, friendly and fast-paced. Theyallow me to be who I am and let me have a voice. I lovebeing a therapist and I’m very proud and excited about theGender Assessments and transgender group work beingconducted. I’m helping the LGBT community and making thispopulation feel comfortable throughout their care journey.Kaiser Permanente is a breath of fresh air to me in mywork.

Kashonda

Kashonda

Psychotherapist

I appreciate how Kaiser Permanente strivesto reflect inclusivity and representation throughout theorganization. I’m excited about an internal cliniccomprised of African American clinicians dedicated tosupporting the health needs of the African diaspora. I’mproud to be part of committees that intentionally promoteequity, inclusion and diversity. These things combined withthe benefits, opportunities and people make KaiserPermanente a great place to work.

Inpatient Psychiatric Case Manager On-Call

Primary Location Santa Clara, California Schedule Call-in/On-Call Shift Day Salary $57.88 - $74.88 / hour
Job Number 1352187 Date posted 07/16/2025
Submit Interest
Description:
Job Summary:

Provides inpatient and intensive outpatient case management for high-risk, high-utilizing members with acute and/or chronic psychiatric conditions across the continuum of care. Develops treatment and care plans for the specific population.

Essential Responsibilities:


  • Plans, develops, coordinates, assesses, and evaluates services provided to members to promote quality and cost effective outcomes.

  • Develops and maintains case management policies and procedures to assure optimal and appropriate member utilization of services.

  • Coordinates the interdisciplinary approach to providing continuity of care, including utilization management, transfer coordination, discharge planning, and obtaining all authorizations/approvals for outside services.

  • Participates in the development of care paths. As an Intensive Case Manager coordinates the care of a large caseload of high risk patients and provides assessments and interventions in the community including in-home visits.

  • Consults with internal and external physicians, health care providers, discharge planning and outside  agencies regarding continued care/treatment or hospitalization. Arranges and monitors follow-up appointments. Makes referrals to appropriate community services.

  •  Identifies and recommends opportunities for cost savings and quality of care improvements across the continuum. Develops and collects reports and data, and trends utilization of health care resources.

  •  Develops and presents in-service training and communication to both internal and external stakeholders Interprets regulations, health plan benefits, policies, and procedures for members, physicians,  medical office staff, contract providers, and outside agencies. Coordinates the transmission of clinical and benefit information and treatment to patients,  families and outside agencies including issuing Non-Coverage and Denial of Benefits letters consistent with Health Plan Regulations.

  • Acts as liaison to psychiatry clinics outside agencies, non-plan facilities, and outside providers.  Coordinates repatriation of patients and monitors their quality of care.

  • Provides administrative case management oversight to Inpatient Psychiatric Facilities, Crisis Residential  Programs, and IMDs to ensure that services delivered to our members meet Kaisers Quality and Utilization expectations and guidelines. Provides administrative on-call to the RSR/Sub regional Office. Provides Clinical and Administrative documentation in accordance with Kaiser Regional Psychiatric  Standards including  the Inpatient/Integrated Urgent Services Guidelines.

  • Kaiser Permanente conducts compensation reviews of positions on a routine basis.  At any time, Kaiser Permanente reserves the right to reevaluate and change job descriptions, or to change such positions from salaried to hourly pay status.  Such changes are generally implemented only after notice is given to affected employees.
Basic Qualifications:
Experience


  • Minimum two (2) years of experience in an inpatient psychiatric setting or psychiatric emergency service.

  • Minimum two (2) years of experience of care management or clinical experience.

Education

  • Masters degree (Social Work or Psychology), or PhD (Psychology) required.
License, Certification, Registration
  • Psychologist License (California) OR Licensed Clinical Social Worker (California) OR Licensed Marriage and Family Therapist (California)
  • National Provider Identifier required at hire
Additional Requirements:

  • Responsibility for a large caseload (50-100) for an extended period of time.
  • Demonstrated expertise in crisis management.
  • Demonstrated experience in utilization data collection and cost benefit analysis.
  • Knowledge of TJC, and other local, state, and federal regulations.
  • Travel is required.
  • Must be able to work in a Labor Partnership Environment.
Preferred Qualifications:

  • N/A
Primary Location: California,Santa Clara,Santa Clara Behavioral Health Center Scheduled Weekly Hours: 1 Shift: Day Workdays: Sun, Mon, Tue, Wed, Thu, Fri, Sat, Working Hours Start: 12:01 AM Working Hours End: 11:59 PM Job Schedule: Call-in/On-Call Job Type: Standard Worker Location: Onsite Employee Status: Regular Employee Group/Union Affiliation: NUE-NCAL-09|NUE|Non Union Employee Job Level: Individual Contributor Department: Santa Clara Behavioral Health - Psych -Closed Unit 1 - 0206 Pay Range: $57.88 - $74.88 / hour Travel: No

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Mental Health at Kaiser Permanente

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