A unique approach to mental health.
Enable extraordinary moments.
Social Outreach / Psych and Services Associate / Ala Moana / FT
Mental health is an essential component of total health. As mental health professionals, we’re on the front lines every day, using the latest advances to help those in need. If you share our passion for care and our commitment to helping those around us, you’ll have the resources you need to make a real difference. Our services include adult and child therapy as well as help with addiction and eating disorders.
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Job Type:Standard
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Job Level:Individual Contributor
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Travel:Yes, 25 % of the Time
Success Profile
These are the traits of the most successful members of our behavioral health team.
- Adaptable
- Compassionate
- Good listener
- Proactive
- Results Driven
- Versatile
Benefits
Our compensation and benefits are designed to help you and your family stay healthy and thrive in and beyond work.
Our Culture
We offer a mental health environment that's unique both in the way we treat our patients and in the way we support our health care professionals. Here, we practice evidence-based care in a team setting that’s focused on the needs of the individual, the family and the population as a whole. This gives your patients the opportunity to work towards achieving their physical, mental, and behavioral health goals. On our teams, we hold social justice as a shared value and are committed to addressing and eliminating stigma associated with mental health and addiction. Working as part of a team also helps support your own career growth while you provide high-quality strengths-based, brief, solution-focused, and episodic mental health care.
Hear From Our People
Aaron
Psychiatric Social Worker
Kaiser Permanente has been an excellent platform for me to grow as a professional. The organization has demonstrated its commitment to the continued growth of its employees through the training it offers and encourages. I’ve always resonated with the organization’s integrated approach to health care, and its recognition of how essential good mental health is to a person’s overall well-being.
Breeza
Licensed Certified Social Worker
I would recommend and do recommend workingfor Kaiser Permanente. It’s a professional, clean,friendly, fast-paced environment and there is a real trustand respect for clinical staff no matter what role weserve. I love feeling valued and heard and am thankful tohave found an environment that providesthat.
Janice
Licensed Marriage & Family Therapist
This is the best place to work because ofthe commitment to the total health of our members, thework/life balance, the possibilities to use clinical skillsin a variety of capacities within the organization andopportunities for personal and professional growth. Asemployees of Kaiser Permanente, we all have a voice and areencouraged to use it.
Gabriela
Clinical Program Manager
At Kaiser Permanente, I have opportunities to learn and work in a professional setting with people who are passionate about patient care. I love my career as a therapist and now as a manager! I really enjoy helping others and learning new interventions and modalities. These ensure my personal and professional growth.
Laura
Psychotherapist
Kaiser Permanente is a health care leader who sets trends and makes a difference in industry practices and protocols. I like the extraordinary resources available to do my job, the servant leadership of my manager and director, and the high standard of business and clinical ethics.
Amie
PsyD, Clinical Psychologist
We’re an innovative, vision-forwardcompany. While Integrative-Care models are relatively new,we’ve been on the frontlines of building out ahigh-functioning integrated team for over a decade. Withinthis model of care, we’re pushed to think out of the boxwhen it comes to patient care, be collaborative, andsucceed in a fast-paced environment.
Carol
PhD, Licensed Certified Social Worker – Clinical
Kaiser Permanente demonstrates itscommitment to their employees’, has a top-notch salary andcompensation package, and has a leadership body that iswell trained and supportive. As a Clinician and a Manager,I am very impressed with our commitment to qualityoutcomes. I have truly found a home here and would behonored for Kaiser Permanente to be my last professionalstop in my career.
Michael
PsyD, Licensed Marriage and Family Therapist, Psych Social Worker
Kaiser Permanente, in my opinion, is agreat mix of professional, friendly and fast-paced. Theyallow me to be who I am and let me have a voice. I lovebeing a therapist and I’m very proud and excited about theGender Assessments and transgender group work beingconducted. I’m helping the LGBT community and making thispopulation feel comfortable throughout their care journey.Kaiser Permanente is a breath of fresh air to me in mywork.
Kashonda
Psychotherapist
I appreciate how Kaiser Permanente strivesto reflect inclusivity and representation throughout theorganization. I’m excited about an internal cliniccomprised of African American clinicians dedicated tosupporting the health needs of the African diaspora. I’mproud to be part of committees that intentionally promoteequity, inclusion and diversity. These things combined withthe benefits, opportunities and people make KaiserPermanente a great place to work.
Social Outreach / Psych and Services Associate / Ala Moana / FT
Assists members with behavioral health needs to navigate the health care system and access services available to them, under the guidance of a licensed clinical provider. Works as part of an interdisciplinary team to support the non-clinical needs of members with behavioral health needs.
- Assists members with behavioral health needs to navigate services based on medical, social and psychosocial needs, educates members on behavioral health programs under the guidance of a licensed clinical provider, and offers assistance as needed.
- Assists members in resolving potential issues related to health care delivery, financial or social barriers, i.e arranging for interpreters, transportations, etc.
- Serves as point of contact for patients and families with behavioral health needs:
- Assists with coordination of psychiatric and medical appointments.
- Assists with coordination of services with outside agencies and other community resources, i.e. verifies appointment with members case managers, assists with accessing outside programs, obtains pertinent medical records and discharge summaries, confirms outside referral authorizations for members.
- Under direction from licensed clinical providers, assist members with referrals to intensive outpatient programs and partial hospitalization programs
- Assists patients with various form completion.
- Assists with resource development. Networks with other community based services.
- Assists with departmental work lists to ensure appropriate follow up and scheduling for patients.
- Assists in planning and organizing groups and presentations in conjunction with other licensed providers.
- Manages routine data collection and administrative duties in timely manner, including hospital follow up log, affiliated care providers lists, access reports and other data collection reports as assigned.
- Coordinates and participates in special departmental projects.
- Works collaboratively with multidisciplinary team through team meetings and oversight by licensed providers to ensure members are receiving quality care.
- Attends and participates in scheduled staff meetings and training sessions.
- Maintains required documentation using KPHC electronic health record.
- Uses good judgement and discretion to support licensed clinical providers and appropriately documents actions taken.
- Other duties as assigned.
- Minimum two (2) year of experience in community outreach, health care, educational or social service related field.
- Bachelors degree in health and human services related field.
- Basic Life Support required at hire from American Heart Association
- Demonstrated knowledge of and skill in adaptability, customer service, interpersonal relations, oral communication, problem solving, teamwork and written communication.
- Demonstrated knowledge of and skill in word processing, spreadsheet, and database PC applications.
- Valid current Hawaii Drivers license preferred.
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Industry Leader
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Careers in Mental Health
Join a team that helps empower our members to achieve all of their physical, mental, and behavioral health goals. Learn more about our culture, programs, and opportunities.
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Mental Health Training Programs
Comprehensive programs where more than 200 mental health trainees can work and learn in communities across Northern California.
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Mental Health and Wellness
A growing collection of resources where patients and caregivers alike can find answers to the many common mental health questions.
Mental Health at Kaiser Permanente
Our collaborative team of caregivers is each focused on using the latest advances and our own skills to improve outcomes for our members and advance our collective understanding of mental health.
Our Events
Want to talk to a member of the Kaiser Permanente team? Meet us at an upcoming hiring event.
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