General Clerk (Temporary)
Under direct supervision, provides clerical support to the department, types various correspondence and documents, orders supplies, answers department phones, maintains files and provides reception for designated areas.
- Upholds Kaiser Permanentes Policies and Procedures, Principles of Responsibilities and applicable state, federal and local laws.
- Performs a variety of clerical duties including but not limited to typing various correspondences and maintaining departmental files.
- Provides telephone reception; takes and returns messages.
- Assists members in obtaining medical services.
- Completes forms associated with member services.
- Provides member, family and visitor instruction and information as directed.
- Uses computerized systems to enter and retrieve member data.
- Books and assists in the tracking of member appointments.
- Orders and maintains equipment and supplies.
- Establishes and maintains courteous, cooperative relations with the public, patients and other personnel.
- Performs other related duties as required.
- Assume other activities and responsibilities from time to time as directed.
Pay Grade: 12
Basic Qualifications:
- One (1) year general clerical experience within office/medical center.
- Ability to demonstrate a professional telephone manner as well as interpersonal skills that meet established performance standards.
- Materials Management: Typing 45 wpm.
- Ability to maintain accurate filing system and records.
- Basic math and reading skills.
- Ability to read and interpret computer generated reports.
- Optical Laboratory Stockroom Qualifications: Typing 40 WPM.
- Ability to maintain accurate records.
- Ability to read and interpret computer generated reports.
- Basic knowledge of Word and Excel.
- Per the National Agreement, current KP Coalition employees have this experience requirement waived.
- N/A
- N/A
- Materials Management: High School diploma/GED.
- Basic CRT knowledge and ability to demonstrate knowledge of basic hospital inventory concepts.
- Contact experience with vendors, purchasing and accounts payable.
- Optical Laboratory Stockroom Preferred Qualifications: Ability to demonstrate knowledge of basic inventory concepts.
- Contact experience with vendors, purchasing and accounts payable.
- This is a temporary position for approximately three (3) months.
Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.
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